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Super efficient service and product.

It’s great to have pocket wifi in Japan makes it so easy . A great deal from japan wireless on this great product

very useful for 3 week trip with family in Japan

Rented out a pocket wifi and had no issues whatsoever. Speeds were easily fast enough for 6 people connecting. Pickup and return at the post office could not have been simpler. Japan Wireless is highly recommended!

Every time we come to Japan we rent from Japan Wireless, we’ve always been delighted with their service and value for money.

I was delighted with the service offered by Japan Wireless. The hot spot was delivered to the hotel as promised and was easy to repackage and drop in a mailbox the morning of departure. The instructions were clear and I had no trouble using it throughout Japan.

Would actually give this 4.5 stars. The device I got was not what was pictured in the sign up, but worked just as well as others I've used before. One minor nit (and the reason for the half star under 5) was that the device seemed to drop connection a couple of times for unknown reasons (besides when we went into tunnels on the bullet trains, which was expected). It wasn't constant and I couldn't find anything common between times I noticed the interruption.

Bottom line: great service, great delivery to my hotel, great connection strength. I would recommend Japan Wireless to anyone travelling to Japan that doesn't have an International phone plan/device.

Picking up the Japan Wireless Pocket Wi-Fi Modem was super easy once I found the Post Office in Terminal 2. Everything that I needed was in the envelope. I powered on the unit and had fast internet everywhere I went in Japan (Tokyo, Osaka, Kyoto, and Hiroshima). The speeds were was enough for me to steam video and play my games. The battery life of the unit was enough to last 6-8 hours on a full charge. Japan Wireless provides you with an auxiliary battery. Please take note that the unit gets really warm after being on all day. For the price it was super worth it :)

It's impossible to go around Japan without this indispensable object.
No loos of connection everywhere.
Two smartphones everytime connected.
We have had to charge it only once in a day.
Thanks a lot

Practically has couverture over all Japan, recomendended for all travellers, the price in other hand is a little expensive but it worthed.