Trusted by Travelers from all over the world
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you experienced strong, dependable signal throughout your trip and that you highly recommend our service.
Providing consistently fast and reliable connectivity so our guests can navigate, share memories, and travel across Japan with total peace of mind is always our top priority at Japan Wireless. Knowing that our network met your expectations and earned your strong endorsement means a great deal to our entire team.
We deeply appreciate your recommendation and support, and we look forward to keeping you seamlessly connected on your next visit to Japan!
This device made our trip to Japan so easy! It was super quick to pickup the device and connect right away. The wifi strength was excellent, this was important since we didn't want to get stranded. Drop-off was just as easy. We will definitely be using this service again on our next trip to beautiful Japan.
Product：Premium Wifi
Thank you so much for taking the time to share your wonderful review! We are delighted to hear that our device made your journey so smooth and stress free, from the rapid pickup and instant connection to the effortless return process.
Ensuring powerful, reliable coverage so our travelers never have to worry about getting stranded and can navigate with complete peace of mind is always our top priority at Japan Wireless. Knowing that our service provided such reassurance throughout your travels means the world to our team!
We truly appreciate your kind endorsement, and we cannot wait to welcome you back and keep you seamlessly connected on your next visit to beautiful Japan!
The pocket WiFi worked as intended. There were a couple of moments when the unit rebooted on its own, and we lost connectivity at those times. Other than that, it performed well.
Customer service replied quickly when I had questions. Easy to return everything using the provided packaging.
Thank you so much for taking the time to share your balanced feedback with us! We are glad to hear that the device generally performed well, that our customer care team supported you promptly when questions arose, and that returning the unit with our provided packaging was simple and smooth.
At the same time, we sincerely apologize for the moments when the pocket WiFi rebooted on its own and interrupted your connection. While units occasionally run automatic firmware updates or system refreshes, a sudden reboot during travel can certainly cause frustration. We have forwarded your report to our technical and inspection team to conduct thorough hardware diagnostics on that batch to ensure optimal stability.
We deeply appreciate your patience, understanding, and kind words regarding our service, and we look forward to providing you with an entirely seamless experience on your next visit to Japan!
Used this Wi-Fi egg for 2 weeks while in Japan. This is a must-have for anyone who doesn't have international service. Much easier than changing your SIM.
Product：Premium Wifi
Thank you so much for taking the time to share your fantastic feedback! We are thrilled to hear that our WiFi egg supported your two weeks in Japan so well, and that you found it so worth it and much easier than swapping physical SIM cards.
Providing an effortless, instant connection so international travelers can explore Japan freely without dealing with complicated SIM setups or expensive roaming fees is always our top priority at Japan Wireless. Knowing that our device was a true travel must have for your trip means a great deal to our entire team!
We deeply appreciate your wonderful recommendation and support, and we look forward to keeping you connected on your next visit to Japan!
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you loved our compact device and found it so simple and easy to use during your travels in Japan.
Providing lightweight, portable gear alongside fast and reliable connectivity so our guests can explore freely without carrying bulky equipment is always our top priority at Japan Wireless. Knowing that our unit provided such a smooth and convenient experience means a great deal to our team!
We deeply appreciate your kind support, and we look forward to keeping you seamlessly connected on your next visit to Japan!
Very easy to use and a great option if you need Internet for your trip
Product：Premium Wifi
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you found our service so simple to use and that our pocket WiFi served as such a great travel solution for your trip.
Providing intuitive, hassle free connectivity so travelers can stay connected effortlessly throughout Japan is always our top priority at Japan Wireless. Knowing that our service met your expectations and earned your positive recommendation means a lot to our team!
We deeply appreciate your kind support, and we look forward to keeping you seamlessly connected on your next visit to Japan!
Very convenient for groups, easy to get and return. For groups of 4 people or more, I recommend it over getting multiple esims.
Product：Premium Wifi
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you found our pickup and return process so easy, and that our pocket WiFi served as such a convenient solution for group travel.
Providing smooth, multi device connectivity alongside straightforward logistics so families and travel groups can stay connected effortlessly without the hassle of configuring individual eSIMs is always a key focus for us at Japan Wireless. Knowing that our device provided great value and convenience for your party means a lot to our entire team!
We deeply appreciate your practical recommendation and support, and we look forward to keeping your group seamlessly connected on your next trip to Japan!
It work great during my time in Osaka and Tokyo
Product：Premium Wifi
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that our service worked great for you and kept you reliably connected throughout your travels in Osaka and Tokyo.
Ensuring fast, stable coverage across major metropolitan hubs so travelers can easily navigate trains, find great dining spots, and stay in touch is always our top priority at Japan Wireless. Knowing that our connection supported your journey so smoothly brings great joy to our entire team!
We deeply appreciate your kind support, and we look forward to keeping you seamlessly connected on your next visit to Japan!
The stall at Haneda was a bit tricky to find but the service worked very well. No issues during my 10 day trip to Tokyo. Speeds were amazing and did not notice any throttling. Returning the device was also easy as the mailboxes were everywhere. Would 100% use this service again.
Product：Premium Wifi
Thank you so much for taking the time to share your thoughtful and encouraging review! We are delighted to hear that our service supported your 10 day Tokyo journey with amazing speeds, zero throttling, and a smooth mailbox return experience.
At the same time, we truly appreciate your honest feedback regarding locating our counter at Haneda Airport. We understand that finding your way through a busy international terminal after a long flight can be challenging. We will review our pickup directions and terminal access guides to make our counter location clearer and even easier to find for arriving guests.
Knowing that you would 100 percent choose Japan Wireless again means the world to our team. We look forward to welcoming you back and keeping you seamlessly connected on your next visit to Japan!
The service provided was excellent. It was a little difficult to locate where to pick up the devices at the Haneda airport, but dropping it off upon our departure was very straightforward.
Product：Premium Wifi
Thank you so much for taking the time to share your thoughtful feedback! We are thrilled to hear that you experienced excellent service and found our return process upon departure so straightforward and simple.
At the same time, we truly appreciate your honest note regarding the pickup location at Haneda Airport. We recognize that finding your way through a busy international terminal after a long journey can be challenging. Our operations team will review our terminal pickup guides and directions to ensure the counter location is even clearer and easier to spot for arriving travelers.
Knowing that you had an overall wonderful experience with Japan Wireless means a lot to our entire team. We deeply appreciate your support, and we look forward to keeping you seamlessly connected on your next visit to Japan!
