Avis

The best pocket Wi-Fi for me every time I go to Japan!

At this time there was no problem, like the last time.

The experience with Japan Wireless was very good. they supported us with full information. flexible in accepting the purchasing in their office, even if in an on-line mode. Perfect interaction with english speaking people. And on top of this with the best offer I could find on internet.
Absolutely to suggest.

Ha sido un vuelo perfecto, además los cuartos de baño estaban limpios en todo el trayecto

The place to collect the device is somehow "hidden", but the explanations on the email and at the airport information are good enough. The device worked very well in all the different locations we have been. The device battery cannot last a full day but a power bank is included in the package. I didn't put 5 stars because the port of the power bank or maybe the cable was loose, making it it very easy to unplug "alone". In two occasions I thought my router was charging from the power bank, but it wasn't, and I ended up not having wifi for a while, which was unpleasant

So easy to pickup, works so well and so easy to return, it is my go to every time in Japan.

Nous avons loué pour 3 semaines un pocket wifi premium pour une famille de 5 dont 3 adolescents utilisant beaucoup internet.Au bout d'une dizaine de jours le débit a été drastiquement réduit. Je n'en connais pas la cause. Japan wireless a été très réactif et nous a proposé un échange de boitier ce qui a résolu le problème mais qui a quand même pris 3 jours. Ils ont été honnêtes et nous ont remboursé le temps perdu. JW est une société fiable.

I received a modem with accessories via mail without any problems. The modem ran out of battery but it came with a battery bank. I had no problem with returning the product. Good instruction of how to use and return the product.

The team at Japan Wireless were great! They communicated well, provided great details/information, the pickup and return was super easy, and the pocket wifi itself worked great for our family of 4. Thanks!

Consiglio sia il poket wifi che la esim, hanno sempre funzionato, mai problemi (ne avevamo 3, solo 1 aveva la batteria che durava meno delle altre, ma danno in dotazione in powerbank) a noi durava tutto il giorno, con utilizzo a pieno regime di maps e wa. Facile il recupero e la riconsegna ad Haneda (terzo piano il recupero al loro banchetto) la riconsegna agli imbarchi. Prezzi nella media più bassi dei competitor.
Consigliato (PS: per fortuna è andato tutto bene, dunque non sappiamo come è l'assistenza clienti).