Avis

This was my second time using it.But this time there was a problem with the charger, so when I contacted them,they responded within 24 hours and ultimately sent me a different router right away. It was a very excellent service.Thank you!!!

Requesting the devices and picking up/returning the devices is so easy and fast. We've used them for All our trips we've taken to Japan. Hassle free and convenient.

Very good service no issues

I've used Japan Wireless eSIMs on both of my trips this year and I have no complaints. Best value compared to other more popular options. And I had no drops in Tokyo, Osaka, Nara or Kyoto. I did notice it go down to 4G LTE when inside some buildings and the subway, but I still had service. Will use them again next year!

Hotspot mode is activated and whithin the limits of the data plan
Multiple choice of data plan
Fast answering service

Worked as advertised! Great speeds! The only downside is that even with the battery pack, the unit had trouble lasting all day.

Excellent service, we used the Japan Rail Pass on the Shinkansen (reservations are free) Express, Local, and on the ferry to Miyajima. Upon arrival at Tokyo airport, picking it up was easy and the service staff was very kind, showing us the instructions on a sheet in Italian, booking the first train for us from Narita airport to the city. Three weeks traveling around Japan with the JPR, I recommend it.

Good experience. Thank you.

Extremely convenient service and outstanding wifi coverage. Will use this service for all of my future visits to Japan

the whole process is super easy: picking it up at the airport, registering the wireless network to my cellphone, using it and sending it back. i was able to connect 5 devices at the same time. when i am coming back to japan i will use this service again