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So easy to reserve, pick up at the airport, and return, and kept our two phones connected all day.

Didn't tried the E-sim but this is a good alternative

The Pocket Wifi worked very well without any problems. I even traveled in the mountains and had no problem with the internet connection.

Every time I order my WiFi, it will be in my mailbox the day I arrive in Japan, though the date I ask for it is the next day. I really appreciate getting it the day before.

I come to Japan several times a year… I have used other wireless services and have had nothing but problems… Then I discovered Japan Wireless… per the instructions, I wait till I get to the hotel and then buy the wireless service from Japan Wireless that I require. I just take a snapshot of the QR code that is sent to me, and I’m connected!! Very simple and reliable every time… I will only use Japan Wireless that!! Thank you for providing such a great service that is so simple and painless to use!!

Excellent service! We had uninterrupted internet throughout our entire trip. Four of us used it, and everything was very easy. We rented the device online and picked it up at the airport without any problems. Finally, we returned it to the airport post office in the envelope that comes with the package. It's easy to use, and above all, they have the best prices. We will definitely use this service again because it's efficient and fast.

Great service, easy to pick up and return. Highly recommended

Wifi connection is steady and reliable. Customer service is excellent and it is very easy to set up an account.

Connection was solid for the whole time and even while traveling in Shinkansen.

Great service. Delivered as promised!