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It was a hassle free transaction with Japan Wireless. I had them deliver the router at our hotel and it was there when we did our check it. Dont forget to send it back before you go to the immigration counters using the return envelope that came with it. Will definitely rent again when we come back to Japan.

Service was exceptional delivery as promised and was waiting at hotel on arrival. One query raised whilst in Japan and service teams response was quick and resolved issue.
We found this an indispensable item on our visit to Japan, making navigation and use of translation apps a breeze. No need to keep finding “free Wi-Fi”
Wi-Fi very stable and no drop outs, we ran five devices on the setup and all worked well.
My recommendation is use the portable Wi-Fi from Japan wireless and not go down the local sim route.
Thanks Japan wireless great service all round.

Servizio ottimo! Stra consigliato

received good connections

Counter associate was very helpful and friendly. The easiest pocket wi-fi I've ever used. I was able to mail it back and pickup at the airport. The wi-fi was great quality and the battery life was so good I didn't even need to use the power brick they included.

Worked well wherever we were in Fukuoka till Osaka.

Easy to pickup, excellent wi-fi and easy to return. Perfect and convenient!

Great service. Worked really well for the 3 weeks we were in Japan. Easy process to pick up and return. Great instructions

The pocket WiFi worked really great! Even underground where the trains are or in areas outside of the main cities, the WiFi worked great and was fast! We had up to 4 people using the WiFi at some point and the speed and connection never dropped. Will be using their pocket WiFi next time

I always rent from Japan Wireless when I visit Japan. The equipment is always delivered to me at the time promised. Equipment is dependable and always provides great Wi-Fi access, wherever I go in Tokyo. It allows me to stay on top of my work when I am away. It is definitely worth the cost for me.