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I’ve used Japan Wireless for my prior trip also and both times had great experiences. The pocket WiFi was waiting when i checked into my hotel and the services worked well. We had great connection throughout our trips. The return process is easy and convenient too.
Thank you so much for taking the time to share your review! We are deeply honored by your continued trust in Japan Wireless and delighted to hear that you had another great experience.
Providing seamless hotel delivery, reliable high-speed connectivity, and an effortless return process is always our top priority. Knowing that everything went smoothly throughout your travels means the world to our team.
We truly appreciate your ongoing support and look forward to keeping you connected on your next visit to Japan!
This is the first time I have seen this kind of service and, as my friend and I didn't get the opportunity to have an eSIM, this box saved us on more than one occasion! The pickup service is also very convenient and the box easy to use.
The reason why I did not give five stars is that there still needs to be someimprovements with the battery, which only lasts half a day. Sometimes,also, we had to reboot the device.
Thank you so much for taking the time to share your review! We are glad to hear that our pocket Wi-Fi came in handy for you and your friend, and that the pickup process was convenient.
At the same time, we sincerely apologize for the issues with the battery and the need to reboot. The unit you received clearly did not perform up to our usual standards, and we deeply regret any inconvenience this caused during your trip.
Thank you again for your honest feedback. We hope to welcome you back on your next visit to Japan and provide you with a much smoother experience!
The device performed flawlessly during my 10-day trip to Japan, proving to be both reliable and user-friendly. The return process was also highly convenient. I appreciate the excellent service and anticipate utilizing this device again for future travel to Japan.
Thank you so much for taking the time to share your review! We are delighted to hear that our device performed flawlessly throughout your 10-day trip across Japan, and that you found both the setup and return process so convenient.
Providing dependable performance alongside smooth, hassle-free service is always our top priority. Hearing that you look forward to using our service again on future travels means the world to our team.
We truly appreciate your support and can’t wait to welcome you back and keep you connected on your next visit to Japan!
This wifi Hotspot was great and super helpful when we were out and about in a country where without google translate we would have been at an even more serious disadvantage. Perfect product except for in the subway where it can stop working due to lack of signal coverage. Everywhere else it worked like a charm. Best thing is to use it to get your train travel plan and take screen shots for when the wifi is not available. Still 5-Star review, it did a great job for us.
Thank you so much for taking the time to share your review! We are delighted to hear that our Wi-Fi hotspot made your travels so much easier, especially when navigating and using Google Translate.
Providing strong, dependable connectivity everywhere you need it is always our top priority. We truly appreciate your understanding regarding the occasional signal drops underground in the subway, as well as your practical tip about taking screenshots for transit plans.
Thank you so much for the 5-star rating and kind support. We look forward to keeping you connected on your next trip to Japan!
A very good service!
This portable wireless device worked well and was extremely useful for our trip. We look forward to visiting Japan again and renting this device.
Thank you so much for taking the time to share your review! We are delighted to hear that our portable Wi-Fi worked seamlessly and made your trip so much easier.
Providing reliable connection and exceptional convenience for travelers in Japan is always our top priority.
We truly appreciate your support and look forward to welcoming you back and keeping you connected on your next journey to Japan!
Fair price, easy pick-up and drop-off, easy to set up, great connectivity. No problems with speed, but I used only for email, searches, and navigation, not for streaming, so can't comment on that. Would definitely use again.
Thank you so much for taking the time to share such a detailed review! We are delighted to hear that you enjoyed our fair pricing, hassle-free pickup and drop-off, and fast connection for your daily navigation and searches.
Providing reliable coverage and transparent, value-for-money service is always our top priority. We really appreciate your honest feedback regarding your usage!
Thank you again for your trust, and we look forward to serving you again on your next trip to Japan!
Japan Wireless has great coverage even in the Okinawa countryside.
Thank you so much for taking the time to share your review! We are delighted to hear that you enjoyed strong and reliable coverage even in the Okinawa countryside.
Providing fast, seamless connectivity across all corners of Japan—from major cities to rural areas—is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Very good service. Fast and convenient!
Thank you so much for taking the time to share your review! We are delighted to hear that you enjoyed our fast and convenient service.
Ensuring quick logistics and high-speed, hassle-free internet so you can have a seamless trip in Japan is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit!
It was just great , we really loved it
Thank you so much for taking the time to share your kind review! We are absolutely delighted to hear that you had such a great experience and that you loved our service.
Providing seamless, reliable connectivity and hassle-free service so you can fully enjoy your travels in Japan is always our top priority.
We truly appreciate your support and look forward to welcoming you back and keeping you connected on your next trip!
