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Great customer service... Very easy to receive and return the wifi unit. Will use their service again when I go back later this year. Thanks Japan Wireless!

This is an extremely professional and kind company that provides a small router that gets internet virtually anywhere in Japan. You place your order and when you check into your hotel, it’s waiting for you at the desk ready to use. Drop off is at the airport when you depart. It made my trip seamlessly easy. I highly recommend using this- it’s the absolute best!!

I found the products offered by Japan Wireless to be very effective. I appreciated the ease of use of the website, the completeness of the order, and the ease of returning the device.

Best service, WiFi deliver to my hotel. Easy set up, came with extra battery pack. Easy return. Highly recommend!

Japan Wireless is priced right and their WiFi units come with a battery pack, charging cable, and carrying case. Best of all, they provide a paid return envelope when you're done. It's easy as that, highly recommended for your stay in Japan!

WiFi worked great. Super easy to set up. Device was delivered to my hotel and was there when arrived.

Used WiFi in Yokohama, Fukuoka, Sendai, and Tokyo areas. Great reception the whole time

Very easy pick-up and drop-off. Pocket WiFi worked great! Would rent again next time.

Easy to pick up , easy to return and very usefull

I have used Japan Wireless several times now. Always there at KIX to collect and rarely have issues with coverage. Very happy with the service !

Despite having some initial problems getting it to work on my iPhone and the staff member telling me he cannot help, just keep trying… after I got it to work, it worked amazing throughout my trip and I had a post mailbox outside of where I was staying, so returning the item was super easy. Will definitely use services again on my next trip