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Reliable service throughout Japan! So helpful when using Google Maps or needing to make WiFi calls/texts when away from the hotel. I would absolutely recommend having this, and the company made it so easy to pick up and mail back when done! I even got a confirmation email that they received it.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that our service proved so reliable for your Google Maps navigation and stay-in-touch needs throughout your time in Japan.
Providing dependable connectivity out on the road, an effortless pickup and return process, and clear communication—including our return confirmation emails—is always our top priority to ensure complete peace of mind.
We truly appreciate your high recommendation and support, and we look forward to keeping you connected on your next visit to Japan!
We (family with 5 persons) travelled 3 weeks through Japan from Nikko to Kagoshima and everywhere the wifi worked very good without problems.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that our Wi-Fi kept all 5 members of your family seamlessly connected throughout your 3-week journey from Nikko all the way to Kagoshima.
Providing wide, dependable coverage across long-distance travels in Japan—so whole families can enjoy a worry-free trip—is always our top priority. Hearing that everything worked without a hitch means a lot to our team!
We truly appreciate your support and look forward to keeping you and your family connected on your next visit to Japan!
Never had an issue with it working and was very convenient and easy to set up and use.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you had a completely problem-free experience and found the device so quick and easy to set up and use.
Providing effortless, reliable connectivity so you can focus entirely on enjoying your trip in Japan is always our top priority. Hearing your positive feedback means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
non ho avuto nessun problema. Economica e con internet senza limiti. Esperienza perfetta
Product：30 days SIM
Grazie di cuore per aver dedicato del tempo a condividere la tua recensione! Siamo davvero felici di sapere che hai vissuto un'esperienza perfetta e senza alcun problema.
Offrire una connessione affidabile con Internet illimitato a un prezzo conveniente è da sempre la nostra massima priorità. Sapere di aver soddisfatto appieno le tue aspettative significa molto per tutto il nostro team!
Ti ringraziamo sinceramente per il supporto e non vediamo l'ora di offrirti di nuovo il nostro servizio durante il tuo prossimo viaggio in Giappone!
Japan Wireless Pocket WiFi is very easy to register for. You can choose to have it delivered to your accommodation or pick it up at the airport. The staff respond promptly to any questions, and the coverage is very good. I used it while travelling with my family of four, and it worked really well for us.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you and your family of four had such a wonderful experience with our service.
Providing convenient delivery options, prompt customer support, and reliable coverage so families can travel worry-free across Japan is always our top priority. Hearing your strong recommendation means the world to our team!
We truly appreciate your support and look forward to keeping you and your family connected on your next visit to Japan!
It worked everywhere including the train stations.It comes with its owner portable charger, the battery life is surprisingly long and it’s so compact it fit perfect in my bag. Only downside was the charging cable. It worked for a short time and then stopped. I mostly used my own portable charger .
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you enjoyed the great signal coverage, long battery life, and compact device during your trip.
We sincerely apologize for the issue you experienced with the charging cable. We regularly inspect all our accessories, so we appreciate you bringing this to our attention so we can improve our quality control. We are glad that you had your own backup on hand to keep everything running smoothly.
Thank you again for your valuable feedback and support. We truly look forward to providing you with an even better experience on your next visit to Japan!
Thank you so much for taking the time to share your review! We are delighted to hear that you found our service easy to use and enjoyed a fast, reliable connection throughout your trip.
Providing seamless usability alongside high-speed, dependable coverage across Japan is always our top priority. Hearing your positive feedback means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
We really like using Japan Wireless wireless modem when we are in Japan - speeds are great and it's easy to connect multiple devices. The included battery pack is also great so you can take it with you for a full day out. However this time we found the battery life on the modem to be underperforming and it would get very hot and run out of battery after a few hours. We'll continue to use Japan Wireless but some modems may need to be upgraded.
Product：Premium Wifi
Thank you so much for taking the time to share your review and for your continued loyalty to Japan Wireless! We are glad to hear that you enjoyed the fast speeds, multi-device connectivity, and the included power bank.
However, we sincerely apologize for the inconvenience caused by the router overheating and the battery draining so quickly on this trip. We take equipment maintenance seriously, and your feedback regarding unit upgrades has been passed directly to our technical team so we can inspect and replace aging hardware.
Thank you again for your constructive feedback and ongoing support. We look forward to welcoming you back and providing you with a much-improved experience on your next visit to Japan!
Kitai-dōri no seihin de, subete junchō ni susumimashita. Arigatōgozaimas
Product：Premium Wifi
Thank you so much for your wonderful review! We are delighted to hear that our service met your expectations and that everything went smoothly. We look forward to keeping you connected on your next visit to Japan!
Thank you so much for taking the time to share your review! We are delighted to hear that you had an excellent experience and that the mobile WiFi worked perfectly for you with zero issues.
Providing quick, effortless setup alongside flawless connectivity throughout your trip is always our top priority. Hearing that everything went so smoothly means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
