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Very good item. Batteries are sometimes not enough to power all day long.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are glad to hear that you were pleased with the overall performance of the device.
We appreciate your honest feedback regarding the battery life. Heavy usage, connecting multiple devices, or traveling through areas with fluctuating signal strength can cause the battery to drain faster than usual. To help ensure continuous power throughout full days out, we always provide a complimentary backup battery power bank with our rentals.
Thank you again for your valuable feedback and support. We look forward to keeping you connected on your next visit to Japan!
Thank you so much for taking the time to share your review! We are delighted to hear that you found the entire process—from pickup to use and return—so quick and easy.
Providing a hassle-free, convenient experience along with reliable connectivity is always our top priority. Hearing your great feedback means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
From pickup to drop-off the whole process was simple and efficient. The WiFi worked almost everywhere we went and the whole family used it. Would recommend it for anyone going to Japan.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that the entire process from pickup to drop-off was smooth and efficient for you and your family.
Providing wide coverage and seamless connectivity that can keep the whole family connected easily is always our top priority. Knowing that we earned your strong recommendation means a lot to our team!
We truly appreciate your support and look forward to keeping you and your family connected on your next trip to Japan!
I have used this every time I go to Japan (8 times) so that we can connect multiple devices and stay in contact with everyone. Have never had an issue no matter where we travel
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are deeply honored by your incredible loyalty and delighted to know that Japan Wireless has been your trusted companion across all 8 of your trips.
Providing seamless multi-device connectivity and completely hassle-free service—no matter where your travels take you—is always our top priority. Knowing that we have earned your total confidence trip after trip means the world to our team.
We truly appreciate your long-standing support and look forward to keeping you and your group connected on your future visits to Japan!
I found the Wi-Fi to be great: really good connection and easy to use and didn't loose connection. I carried the unit itself in my backpack all the time and never had a problem. I also used it up send/upload pictures and videos to Instagram and to friends when I didn't have access to Wi-Fi and again, no problem.
Thank you so much for taking the time to share your review! We are delighted to hear that you had such a seamless experience and enjoyed a fast, steady connection throughout your trip.
Providing stable, worry-free connectivity—whether you are navigating, sharing photos on Instagram, or keeping in touch with friends—is always our top priority. Knowing that the device worked reliably right from your backpack means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Everything went very well and everything was there when needed. The base station receives excellent signal anywhere, even in remote areas of the Japanese Alps.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that everything went so smoothly and that our Wi-Fi provided excellent coverage even in the remote areas of the Japanese Alps.
Providing reliable, wide-reaching coverage across Japan—from bustling cities to mountain regions—is always our top priority. Hearing that our device kept you connected whenever you needed it means a lot to our team.
We truly appreciate your support and look forward to keeping you connected on your next trip to Japan!
Fast and reliable. Needed recharge the end of day. However, it come with portable battery.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you experienced fast and reliable connectivity throughout your day.
Providing seamless, high-speed internet along with convenient extras—like our included portable power bank so you never have to worry about running out of power—is always our top priority. Hearing that the setup worked well for your needs means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
We traveled to Tokyo for 10days and our phone company was going to charge 12UDS a day for service. I was able to get this wifi box that connected up to 5devices at one time for less than 100USD$. It never glitched and we used it everywhere for gps and trains and social media. We used WhatsApp to contact eachother in my group so it was wifi friendly and we connected about 4devices daily. Highly recommend getting the unlimited data cuz Google Translate was used hourly!
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that our Wi-Fi provided your group with a smooth, reliable, and budget-friendly alternative to daily roaming charges during your 10-day trip to Tokyo.
Providing strong connectivity for multiple devices so you can seamlessly use GPS, translation apps, and staying in touch with your group via WhatsApp is always our top priority. We're glad the unlimited data served you so well!
We truly appreciate your high recommendation and support, and we look forward to keeping you connected on your next visit to Japan!
We were very happy with the pocket wifi. It was easy to pick up at Haneda, easy to use and easy to return by post. By using Wifi Calling on our phones, we could basically use our phones everywhere without any problem or extra charges.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you had a smooth experience from picking up your device at Haneda Airport to returning it by post.
Providing convenient pickup locations alongside fast, reliable connectivity is always our top priority. We're glad to hear that you were able to take full advantage of Wi-Fi Calling to stay connected without extra charges!
We truly appreciate your support and look forward to keeping you connected on your next trip to Japan!
I used it for a week. Internet was fast and decently priced. Rather easy to install too. No real complaints.
Product：Japan Wireless eSIM
Thank you so much for taking the time to share your review! We are delighted to hear that you enjoyed fast internet, fair pricing, and an easy setup during your week-long stay.
Providing reliable connectivity and a seamless, hassle-free experience for travelers in Japan is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next visit!
