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We used it for 2 weeks in Japan - Tokyo, Hakone, Osaka, Kyoto, Nara. Everywhere it was working perfectly. The internet was fast and reliable. Included powerbank also helped to keep the battery full.

Was extremely useful, wifi was fast, coverage was extensive and battery life was very good.

Every time I got to Japan I used Japan Wireless. I have never had issues.

Had an excellent experience! No issues, super easy to set up, and super easy to return. Just make sure to double check which post office you order the wifi to get delivered to -- I didn't read my email properly and went to the wrong post office in the airport. I would definitely use Japan Wireless again.

Super reasonable price for reliable high speed wifi while we were traveling in Japan. The carrying pouch, extra battery and cable were super nice for peace of mind, and the unit itself had a battery that lasted all day. Always having wifi made everything sooo much easier.

Very reliable internet connection. Good customer service.

Japan Wireless provided me with a seamless and reliable internet experience throughout my trip to Japan. The pocket Wi-Fi device was easy to book, delivered promptly, and offered fast and consistent connectivity. It made my travel experience more convenient and enjoyable. Highly recommended for anyone visiting Japan

During our 3 week trip we had complete coverage. Highly recommend Japan Wireless.

I ordered the premium wifi from Japan Wireless for three weeks and loved it. Had no issues with connection, easy to understand instructions and smooth process with pickup and drop off. Highly recommend to everyone traveling to Japan!

Japan Wireless service was very good. I ordered 2 units and both were delivered as promised to the first hotel we stayed at in Chitose.
Slight connection issues at times, but nothing serious.
Routers did get hot when kept in my fanny pack, so be aware. This is the reason for my 4 star rating.
This is my third time using Japan Wireless and I’ll probably use them again on my next trip.