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I must admit to being a bit nervous about this, but it has been a dream. Our mobile wi-fi device was at the hotel when we arrived and has worked perfectly in our time in Japan - even when we are remote. The battery pack provided has been essential - the device needs to be topped up in the late afternoon, but it works perfectly! Can recommend!!

i used their pocket wifi for two weeks and did not have any trouble. the internet was fast always connected wherever i went. battery life is excellent and they give you a power bank to charge it. definitely 5 stars

Long lasting battery and good reception in both main cities and countryside. recommended

High speed wifi. Typically died after 10 hours and the external battery pack didn’t have enough current to charge the device. Learned to deal with the issue and would use again.

The mobile router works fine, and gives a stable connection, untill the battery runs empty.

Everything was great! Item was shipped to my hotel on time and returning item was easy! The only bad thing was the extra battery pack wasn't working properly so I had to use mine. Not a really big problem for me but might be for some other people that don't bring their own battery on trips. Other than that I was really satisfied with the service.

The pocket WiFi worked great throughout Japan. Picking up at airport was easy and all instructions were included on how to return. Will use again when we return to Japan

It was a bit of hassle finding the post office picking up at the Narita Airport but very easy return at the mail box. The unit lasted most of the day (about 12 hours) with two devices but any more units connected I needed to charge it with the included back up battery. The back up battery would get very hot while charging, I thought it would catch on fire. It was nice to have constant connection while vacationing.

This pocket wifi was a decent price and easily gave the three of us enough coverage for the week. Its small and light to carry around.

Two small issues. First one was finding where to pick it up at the airport. I didnt recieve the email regarding the whereabouts of the stand and didnt realise that there are quite a few of them. Took ages and a lot of stress. Make sure you know where to get it from.

Other issue was that my particular pocket wifi battery wouldnt last the day that we were out, i had to carry the power pack with me too. I had presumed that was only for if you were unable to charge it for a day or so, but every afternoon I had to attach it. I must've had an older model with a rubbish battery.

These two issues wouldnt put me off of using this again, I presume I was just unlucky. Apart from this it was easy to use and to send back.

Ottimo servizio, comodo e utile per il viaggio