Avis

The pocket wifi has been sent to the hotel, we picked it up when we arrived and it worked great for all the trip. We initially had to postpone our trip of one week and they refund all the possibile amount (not the first shipping but it is fair, they already sent to the hotel when we told them). SUPER!

All went well at the airport.. All was working very well during the trip. Only sometimes coverage wasn't decent in a country sides but that happens.. I will use again when visit Japan 🇯🇵
Marian..

Easy to pick up, use it and we were 4 people using it. Very easy to return.

J'ai utilisé le produit plus de 2 semaines et j'ai vraiment apprécié son utilité et contrairement à beaucoup de esim on peut être plusieurs dessus (ou plusieurs smartphone et tablettes en même temps)

Je recommande pour tous les voyageurs

Functional and necessary!

I travel to Japan at least once or twice a year and Japan Wireless is my go-to for pocket-wifi service. It’s easy to book in advance and pick-up at the airport so I can use immediately upon arrival. I never have any trouble with connection and data speed is fast, even with multiple devices. I will definitely be using Japan Wireless again in the future.

I accidentally got the 15 day sim when I actually wanted the 30 day sim. They were able to quickly respond and refund my order so I could reorder the correct one. Pickup is easy because they give you a map and the employees at the counter are expecting you so it was an extremely smooth process to pick up my sim. The sim comes with clear instructions and a Sim pick to help you install it, again an effortless process. My phone (Samsung galaxy 20FE) was compatible and I never had to worry about not having internet access or not having enough GB because it is unlimited. Cost effective and easy, will definitely use again.

Lasted a long time.

When our hotel had spotty wifi, we were in a jam, as we needed internet access desperately, but we were in the middle of rural Japan! Japan Wireless to the rescue! We were able to order and receive pocket WiFi in just a few days, delivered to our hotel in a rather far corner of the country. The service was prompt, courteous. Return was easy--just put everything in the prepaid envelope and drop off in a post box or office and you're done! The only drawback was that the device battery was short, maybe 2 hours, and the extra battery provided gave another 2-3 hours. For most of our needs, this was not a problem, but it became a problem on a long shinkansen ride.

Easy, convenient, and affordable!