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The product is worth getting when visiting Japan. It is very easy to use and has directions as well as troubleshooting. It is so convenient to be connected to the world at your fingertips during your stay in Japan! It was also easy for me to pick up the item in Osaka, take a bullet train, and drop off in Tokyo as I departed Japan! A must have!

The pocket wifi set was really great! Wifi last typically the whole day, plus they give you a spare portable battery (which I really appreciated).
The only problem was, I ran into quite a lot of deadzones (which are places that the wifi doesnt work well or works very slowly).
For example, in the shinkansen, the wifi was very slow and also in some subways.
But apart from this, I really liked the wifi!

Used them before in Japan. Easy to set up and worked like a charm.

Don't go without it. A major savior

The best wireless network in Japan. Love their delivery service. Very convenient. Plus their internet speed is always fast! Highly recommend using Japan Wireless.

I would highly recommend using their services as they are excellent !

Very cost competitive. Great connectivity in Tokyo. Easy pick-up and drop-off. Would be great if they did not charge the extra fee for pick up at the non post office location at Narita arrival.

This was my 2nd time using the pocket wifi from Japan Wireless and it was great. I received the package at my hotel and was able to use it right away. So convenient and the price is reasonable.

Had good experience last time so ordered again but this time, the metal end of the charger cable was faulty. I had my own cable that fitted so not a problem but better checking required before mailing out device.

I traveled from tokyo to kagoshima, by bicycle, crossing cities, towns, mountains, woods, beaches... and kept good data signal everywhere, all the time. I'm really grateful, without this my journey may not have been possible.