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For a family with 2 teenage children this pocket wifi was unbelievably good. Dropped off at our hotel then posted when we finished in the bag they gave us. Fantastic.

Simple to pick up package (friendly staff) and very convenient to return with enclosed postage paid envelope. Unit is not complicated to use and was always reliable. Will use again if we are lucky enough to visit beautiful Japan again. They take care of everything!!!

All works smoothly and internet speed it’s great. Recommended. Only point, I didn’t find pre paid envelope to return cards, but with few yen i sent it from post office

Really impressed and very satisfied

Great little product, ended up using it more than we did the hotels wifi. Came in especially handy when navigating the train system. Customer service is fabulous, had a query about something and they sorted it straight away.

ordered online, arrived at hotel next day. Turn on, ready to go with no fuss. Worked well with good speeds. At end of trip put in return envelope at airport - done. A great value experience

The order process was simple as was picking up my device once I made it to Japan. We had no issues with connectivity other than in places you would expect, long train tunnels, some subway stations, and underground areas in some building. We extended our stay in Japan by a few days and it took only an email and updated payment to extent my wifi rental. Will definitely rent from Japan Wireless on my next visit.

19 days in Japan. We had always wifi coverage. Easy to use and an excellent companion in our trip.

Excellent service. Very easy pick-up the portable wifi device, which was easy to use and return at the end of the trip.

Highly recommend this company for their wireless services