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Was great and easy to use

Picked up our pocket wifi at Haneda airport lightening fast w/a friendly agent - had no problem following the directions to connect to our device & use it throughout our trip around Tokyo.
Charged it nightly with my phone - as I was the only one using it in our group the battery life was great - at most I used 40% daily & never needed the extra power bank provided but was nice to know I had if I needed it.
I carried a backpack & the device & power bank was not heavy at all imo, I was relieved at how small & light it actually was.
Wifi service was great though out all main tourist spots of Tokyo.
I was very happy to have the device at Tokyo Disneyland to get the Priority, Premier, & Standby Passes for the popular rides (some people in our group not using the device & relying on disney wifi had connection issues missed out on some popular rides/also noticed others around us having connection problems relying on Tokyo Disney’s Wifi in the entrance area /not sure if it was a flook that day only but I was so thankful to have the device so my sister & I were able to get popular rides priority, premier, & standby passes on my own wifi network!! - another BIG reason to purchase Japan Wifi for your Disneyland stay imo!)
At the end of our visit, we dropped the device package in the included preaddresed return envelope in a tokyo mailbox before we got into the cab to the airport. I would not hesitate to use Japan Wireless again or recommend them in a second! A flawless experience from start to finish!

Great coverage in most areas, easy pickup and drop off

Very supportive ...and useful

Highly recommend. Shipping is fast. Good technical support in English if there is a problem. WiFi speed is fast and consistent

Good battery life, reliable connectivity, convenient pickup and return.

It's amazing! We have a great experience exploring Osaka.

Always fantastic service! Fast internet speed and great coverage, as well as amazing staff support!

This SIM card is affordable, and my service worked well while traveling to different cities in Japan. I had my SIM card shipped to my hotel, and it was there before I even arrived. I appreciate that it also came with a pin to eject my SIM card tray. I recommend getting this if you're looking for a SIM card!

Will use Japan Wireless again the next time we visit Japan.