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Ordered it online, picked it up upon arrival...super easy...just make sure you specify the correct pick up location (terminal). Super fast and great battery life. Easy drop off... perfect

Convinient, great wifi speed

This package was great. The Wifi Battery lasts a whole day, and if it doesn't, ours came with the included Portable Charger which is slim and light. Perfect for on the go - We mainly used it to charge our phone rather than the Wifi as the Wifi would last longer than our phones.
It's Worth the money, especially if more than 2 of you are travelling together and all using it.

I rent JW back in 2019, i was 100% satisfied with their service, and now i'm renting for next next trip to Japan.
Easy to use, great service, great price.
5/5 stars

very effective and cost efficient.

Rented mobile hotspot, pick-up at Narita to some time because it was my first time, and returning item at Haneda airport to red postal box was easy. Mobile hotspot worked great overall. Only issue was I had to move my MacBook laptop to different bedrooms to get connection. Customer service was great, responded to all my e-mail questions within a few hours and help me resolve connection issues.

Just bought it and it seems really good - will have to wait to use it, but comes highly recommended.

Excellence, great product

Top service !
Best way to have internet connection in japan!

Easily picked up from the Airport. Rented 2 units and had no issues at all.
Great price and speed. Highly recommend
Only comment is that if you are renting 2 units, please supply two return postage bags. Was a tight squeeze.