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Great customer service for English speakers and easy setup. 4/5 because the airport kiosk was closed when my plane arrived which caused much concern because it was my first time in Japan and I didn’t have connection my first day. The next day after a call, the pocket Wi-Fi was quickly shipped to me.

The process could not have been easier. The Wi-Fi connection was reliable and I had no issues whatsoever. Also I loved that you just drop the box in the mailbox in the airport on your way home.

It was very easy to order, collect at the airport and to set up. We spent two weeks in Japan and used the wifi constantly, the connection was strong and reliable. Very efficient service overall. Thank you

Ordered 2 times from this company. 5 stars

Thank you, very good

Very easy process to order, pick up and return. Wifi worked in all the areas we traveled to in Japan, I would definitely use Japan wireless again!

Very reliable service

Very prompt and precise service!

Japan Wireless provides the best service and convenience for traveling around Japan with limitless internet data access. Their coverage in some rural areas are spotty but in the city, it's plenty of bandwidth for multiple devices.

I have a Samsung10 and the SIM card worked excellent! It was easy to install and set up. The value for the cost is very good.