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I recommend Japan Wireless to anyone who is planning on visiting Japan. The experience was hassle-free and the connection was reliable.

I've been using Japan Wireless since 2019 and the service is ALWAYS amazing. The newer adapters especially are amazing (they're a little bigger than the old ones, but I've found the speed is much better, and they hold a charge longer). The service is hassle-free and extremely easy to use. I always arrange for delivery to my Hotels and I've never had any problems picking it up, getting it set up, using it, and returning it. As I say, I've been using the service for years and will certainly be using again on my next trip!

Very convenient device delivered to hotel for easy pick up.

quick service stable internet

Very easy pickup and drop off. Always had strong connectivity, easy to set up, easy to connect cell phones, lap tops and iPads.

Our WIFI used with our Japan Tour was so Amazing with strong and fast input of data. A highly recommended gadget for your everyday tours in Japan.

Was waiting for us at check in at our hotel in Tokyo.
A pack was provided to return at the post box at the airport.

No drop outs or any restrictions on the service while in Japan - including some regional areas as well as main cities.
We plan to use them again next trip to Japan.

I’ve had a really good experience with using the WiFi router. A few times it was a little spotty, but most of the time it worked great. Will definitely rent it again

I'm glad I ordered this for my trip! Upon check-in at my hotel, the package was already there. It worked perfectly fine during my stay. Return was easy as I just threw it in the post box. Thank you!

My husband and I used Japan wireless for a two week trip. It was an easy process throughout from pickup to drop off. Highly recommend for phone usage throughout the country and we'd use Japan wireless again for our next trip.