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Im from overseas and this was my first trip to Japan, I was a little nervous not knowing what to expect but it was amazing and i will definitely visit again! This service saved me by allowing me to stay in contact with family back home and aided me in translating with high speed connections anywhere, anytime! I will definitely use this again when i return! :)

Easy process to get the Wi-Fi handy at airport and return.

The internet service was very reliable during our travel within the city of Tokyo and even all the way to Kyoto. The only issue I noticed was the modem goes to a very warm condition when using it the whole day, however this condition did not in any way hinder our access to the internet. Also getting the unit was very convenient both picking it up from NRT terminal 2 and dropping it off on our way home from NRT. I would surely get the same service the next I will visit Japan.

fast pickup, easy return, easy to use, long battery life- lasted me 15 hour days, and I had wifi even in remote areas!

I had no problem installing it. Worked great for me

Thank you Japan Wireless!

We were in Japan for 10 days and had never been to Japan before. We were pointed to Japan Wireless by a friend. From the moment of pickup to drop off the service was amazing. Easy counter to find in Tokyo Haneda Airport and drop off mailboxes were right near the departure check-in counters. We traveled East to West coast with no problem in service. The battery lasted all day long and the extra battery was utilized more for our phones. Thank you for providing such a well organized, high quality service.

We are very stisfied

After a few missteps at the airport trying to find the pickup location booth, it was all very easy. Had to reboot once in 5 days but used the whole time with good connection. Would use again. Drop into mailbox was convenient

I got the pocket wifi to use on my trip to Japan. The wifi lasted all day. We would have it on during the day when we were out and never had to charge it. We connected four devices at a time, and it never slowed down. It worked great no matter where we were, even in the small town of Yoro. I got it shipped to the hotel, which worked for me because I was visiting someone who knew their way around, but if not, I would recommend picking it up at the airport so you can use maps immediately. I had to ask the front desk for my package. The setup was super easy, and the wifi was light, making everything easy to carry. It was also super easy to return. I dropped it off at Haneda airport at Terminal 3. I would use this service again. It made the process of pocket wifi super easy.

This was the perfect eSim for my trip to Japan. There were no issues, it worked perfectly the entire time I was there. Can't fault it at all