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Experience with Japan wireless was great. Easy to book, price was reasonable, and connection was strong throughout my trip. Convenient delivery to my hotel and easy return at the airport mailbox. The device lasted throughout most of the day without a second charge and came with a external battery, charging cord, and mailing envelope. I would rent again for my next trip with Japan wireless.

Great service, very easy to order and return a pocket wi-fi with reasonable rates. I used this service twice without any problems. The delivery to the hotel was made on time and returning is easy as a return envelope is included in the package. After leaving Japan, I appreciate the notification that the package was received.

I ordered 3 units and encountered a battery problem. Japan wireless immediately sent me replacement units and refunded me on the days that I didn't have connection

The Japan Wireless service was an excellent addition towards making my trip enjoyable. It was very simple to use and the wireless worked all the time.
Japan Wireless also made it very simple for me to get access to the device. They delivered the device to my hotel and the instructions to set it up was simple.
They also made it very simple to return the device. There was a self addressed, with postage, envelope. All I needed to do was place all the items that were given to me to use in it. Then I gave it to the hotel to mail which they had no problem doing.

What a fantastic eSIM! Easy to set up and worked extremely well in Japan.

Very convenient to have while travelling in Japan. Good signal overall and reasonable priced compare to data roaming. Would recommend.

Great quality of internet while in Japan. Never had an issue with it, worked in all of the cities we visited and in the metros/trains. It was even better that we got to decide whether we wanted to pick up at the airport or have it delivered to our hotel. A breeze to return as they provided a mailing envelope with the appropriate stamp/sticker needed. Return the pocket wifi right before our flight at the airport. A bonus that they gave us a charger and external battery. Love that we were able to connect a couple of devices at the same time! Highly recommend

Great solution for navigating and staying connected, we used it non-stop and appreciated the extra battery bank to get us through the evening as well.

Easy to use. Instant connection. Used in Hokkaido and no problem at all. 👍

Pick up was perfect, simple to start and return, thank you!