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The included power bank won't charge my phone but everything else is good.

Very easy to use. Extremely reliable. A breeze to get and return. Thank you!!

Easy to use. Good service. Wish the charger could charge more quickly.

We use the product now over 2 weeks and are very satisfied with it.

We’ve used the pocket wi-fi for 3 weeks now and it has worked consistently without flaws. I highly recommend Japan Wireless.

WOW is what I can say.What a great deal. Travelling in Japan with a teenager who guided us with google maps, texted and a couple times conversed with his friends at home. This just helped make our trip so easy, Thank You ,

good

Package was waiting for us at the airport. Connection was amazing even with 6 devices. Had a problem once of no fault to the device or Japan Wireless ( some areas have wifi jamming ). Emailed JW at 10pm and got a reply right away with a positive fix. ....at 10pm ! With Wifi Calling and Internet for train schedules...and directions, this is a must have. 5 stars all the way.

It’s the second time I’ve purchased it and compared with the others it’s really good.
Raccomanded!

Japan Wireless premium WiFi was so easy to use. Battery lasted the whole entire day for us. Reception was very good. We had great reception from Tokyo, Kyoto, and Osaka. Thanks Japan Wireless!