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Couldn’t have managed without it, it was excellent!

This was really helpful to have while travelling around Japan - it was easy to use and came with instructions.
The only negatives were I had to have it delivered to my hotel because no place was open for me to pick it up when I arrived in Tokyo, and the portable battery was a bit heavy and large. It was manageable to carry everything I needed, but it would have been happier if the battery wasn't so bulky.
I would rent this from Japan Wireless again, and I am looking forward to seeing improvements in the equipment.

This was a great way to stay connected throughout my trip. Simple pickup at Narita Airport, and had great coverage from Tokyo all the way through Osaka and surrounding areas. Easy to pack up and return too, I will definitely use this again on my next trip!

excellent speed, i wish battery power is longer.

It worked wonderfully wherever we went in Japan, and the charge lasted very long.

Awesome service and price!!!

So seamless, so easy! I picked it up from Haneda airport and dropped it off in a postal box in Kagoshima on my last day in Japan. Speeds were fast and I even had service while traveling through more remote areas of Shikoku and Kyushu. I can't recommend this service highly enough!

Works with Samsung note 8 from America

This little device was a life saver and so convenient everywhere we went in Japan, from looking up directions to being able to quickly look things up - definitely helpful to have WiFi on the go first time in Japan. They provide a portable battery charger as well with the kit so you can charge the device on the go when needed. Will be looking to see if other countries offer a portable WiFi as well!

I used the sim plan: internet 4G connection was fast and reliable everywhere (I travelled mostly in cities between north and south Japan). Price was also honest for the service offered. I think they could low a bit the price for the hotspot plans (especially the basic ones, that's actually why I went for the sim plan) since the hotspot router is only on rental. Anyway recommended