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Service was great everywhere. Changed pickup location with no issue. Very responsive to emails when I lost return envelope. Very helpful. Would definitely use again.

Pick up from the airport was straight forward, and was easy to set up and get connected. I tend to use a lot of data for streaming videos, and planning routes for the day and I had no problems, it worked better than most hotel WiFi. Would use again

Very good product. Support was fast . Drop off was easy. Always worked everywhere. I would have been lost without this. The only thing I would have liked was a follow up to let me know they recieved the returned item. An email.

An essential part to an enjoyable trip in Japan! Picked up at the airport and was connected straight away. I could extend my rental time via email and the simply drop it into a mailbox once you are done! Thank you!

No problem in using the wifi for 8 days.

It was great having this along my solo trip to Japan, I pretty much have the pocket wifi on the entire time I backpacked Japan, didn't have any issues with connection anywhere I went (Osaka, Kyoto, & Tokyo)....package also came with a portable power bank. A must have!!! Highly Recommend!!!

Great speed, great coverage, hassle free

I have travel to Japan many times. I have also used Japan wireless many times as well and it has always been very reliable and very fast. Easy drop off at my hotel both ways. Thank you!

Good option to be connected anytime, anywhere

Japan Wireless are super efficient. I had it delivered to my first hotel and posted it back from my last hotel.
Never needed the spare power pack but felt more confident with it.
Having Google maps on hand saves so much time and eliminates frustration.