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No problem with the connection. Easy and fast to connect. Easy access on requesting for service through their website.

2 week family holiday in Japan and the pocket wifi modem never let us down

Very easy to use and helpful

I have used my pocket wifi for 2 months now and have had no issues. The battery lasts me almost all day, and it makes travelling around so much easier!

Wifi rental is the best thing ever happened we did in Japan helps us navigate everywhere we go! I highly recommend Japan Wireless they were efficient the device were ready when we arrived at Narita Airport . Easy to use and friendly user. I would rent again next time we visit Japan. Thank you!

Excellent service. I love it where i can return it in the mailbox with envelope provided at the end if my trip. Very fast reliable internet service.

It was very easy to use, just enter the details into your phone and you are good to go. :) If your flight is at night and afraid that you won't make it to the branch in the airport, you can always opt for delivery to the hotel your are staying in. Sending it back is easy. :) you can ask the hotel where the nearest post office. :) Will definitely use this again when I go back to Japan.

Rented one for my first trip to Japan and found it to be extremely helpful for navigating with my phone. Had service everywhere I went and good speeds.

Cannot recommend this good company enough. Fantastic fast wireless service and excellent customer service. If you’re coming to japan, I believe you can’t go wrong using Japan Wireless. I used them for business visits and then moved here and turned a short term rental into a long term, we liked it so much. Customer service made everything so easy. Enjoy their services!!

Was invaluable and a constant companion on my travels!