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This was my first time renting a portable Wi-Fi and it was great. Japan Wireless is super reliable.

We found this process, from picking up the router/battery pack up at the airport, to using it throughout Japan, to the drop-off process at the airport very easy!

My reservation and delivery to our hotel were seamless. I was also able to easily put the return package in the mail at our hotel upon departure. Instructions for use were great and the product worked well for us while visiting Tokyo from the US.

quick, efficient, long battery life. It just works without any problems

The delivery to our hotel was done well and the device was small enough to carry in your pocket and worked well. Battery wouldn’t last through a full day and would routinely die mid-evening, but they provide a backup battery to plug into.

The item was well prepared and came on time. Internet was fast and reliable. Return was very convenient.

Use of the Hotspot was easy and it was small enough to easily carry. A single charge lasted all day. I chose a Hotspot so I could continue receiving phone calls and texts. It worked flawlessly.

Absolutely brilliant.

Easy to use didn’t fail me at all while in Japan

I liked that there were many options to pick up the portable WiFi (airport, hotel, or residence) and to return (in the mailbox at the airport). Very convenient. The WiFi worked well everywhere I needed it. Thank you.