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They give you a detailed map on where to pickup. The instructions inside are so easy to follow, and the device is small enough to put in your day bag as your explore Japan. You can link up multiple devices and people! Then drop off is super easy, as there is a glaring red mail drop off thing right before you check into your flight at the airport. So easy!

Reliable. Easy to use.

Excellent service Congratulations

Overall it was a great experience, the device was efficient and easy to use, the battery ran very quickly this time and the cable was a bit loose but nothing too major.

The device worked well in most areas and the speed was great and I was able to use it the way I wanted to. I will say that if you have a GoPro and are looking to upload footage to cloud using the pocket wifi, you can do this and the speed is relatively good, but just remember to register the wifi connection on your phone through the quik app or else the videos won't upload. I would recommend and would rent a Japan wireless pocket wifi again.

Excellent service. Very easy to use.

Easy to setup; Has strong signal and stable connection everywhere

From ordering, delivery to our hotel, unlimited use for duration of our holiday to a simple return process it was faultless. The additional battery pack was great, although it wasn’t needed often it came in very useful some days.
The system comes with very easy to follow instructions and is simple to use. We travelled from Tokyo, Kyoto, Osaka, Hiroshima and Mount Fuji and never had an issue with signal. Would definitely recommend this to anyone travelling as a group.

I’ve always used Japan Wireless every time I travel to Japan. Customer service is very responsive. Until next time!

I recommend the Internet. It works very well. great range. Everything's fine.