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All good perfect for these 15 days in Japan

Japan wireless service is amazing, it worked during all our trip, country side and city. Sometimes we had to turn if off and on to regain access to the wifi but it worked perfectly !
We picked it up at the airport and gave it back through mail service, easy and efficient
We will use again the service of Japan Wireless for our next trip in Japan.

Wonderfull for people who are in a Japon Travel.

Wifi worked well when I was exploring the tourist areas.

From easy ordering , to having it delivered to my hotel room waiting for me ( I arrived at night ) , to the simplicity of connecting ( it came fully charged).
I was very pleased, used for long days and no disconnections of reduction in service , used for navigating , videos home etc.
ease of returning from airport postbox .

Will use again

Very easy to order and activate. Rapid responses from customer service. Great network coverage even on Tsushima. Only thing I can think of improving would be to include APN-settings in the instructions in the activation guide in case SIM does not automatically configure them. I will definitely recommend this to my friends travelling to Japan!

essential for traveling in japan

We used this pocket wifi to travel in Japan, use google maps and other apps. The coverage was great! We never had any issues. However, always be prepared and have extra cables around! The cable from our pocket wifi didn't work for 50% of the time, meaning we thought we had charged the pocket wifi but it was empty when we wanted to head out. I swapped the charging cable and then it was fine. I think this is partly the responsibility of Japan Wireless, but also yourself. Be prepared for these things!

It was very convenient and helpful during my stay in Japan. The reasons why it is not 5 stars is because the pocket-wifi had some small problems at times. Like overheating, losing connection and needing me to take it out of my bag and take it out of sleep mode to re-connect.
These problems were not persistent but did occur around 10 times during my 3,5 weeks in Japan.

I thank you again for your services and I hope this review can help you.
Best regards (Arigatou gozaimasu)

We were really happy with the wifi, great connection and very useful to have while traveling!