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No problem at all. Perfect

From picking up the device to using it and returning it...everything worked wonderfully, simply and without any problems, and it was super practical. You were independent when exploring the country and could always be reached. There were never any connection problems, and the device's battery was excellent, so I didn't even need to use the included power bank in everyday life. A very clear recommendation from me.

everything worked perfectly

Easy to set-up. We were connected all the time.

We visited Japan from the USA. Our home carrier was charging $10/day per device to have over seas wifi. We rented the Japan Wireless device and had three phones on it during our 2 wk visit. We never ran out of data and we had good speeds. The device was easy to pick up and drop off when we were done. Definitely would use this service again.

Everything ok, very useful

This was a lifesaver for our Japan travels and saved us a fortune compared to roaming costs and without the hassle of an e-sim.
I ordered it on the way to our flight from Australia and it was already at our hotel when we arrived, now that is great service!

Awesome service! Very good quality wifi and customer service!

I will definitely use japan wireless again.

The capacity was great enough.