Reviews

Used Japan wireless on 2 trips. Had it delivered to hotel, it was there when I checked in. Never had a problem with service and easy return. Referred a friend and they loved it too.

Great experience using Japan wireless for the first time!! Appreciated the efficient online order/service process & prompt delivery to the hotel.
Easy and very convenient return process!

It’s my second time using the service and it works perfectly, the router is compact, the instructions are so easy and I really recommend it, I have 2 phones (1 personal, 1 work) and it was the best option, would purchase the service again.

Very reasonably priced and compensated for any deficits in my current cell provider. Would definitely recommend for tourists

Worked great and very convenient to use

This is the second time we have used Japan wireless for a portable wifi device on our trip. Once again we had zero problem with ordering, picking up, and using the device over the course of our trip. The only bump we had was the included battery pack stopped charging, but a quick email resolved that issue with a new battery pack sent to us within two days.

Have no problem recommending their services and will most likely use them again ourselves in future trips.

We had absolutely no problems using the pocket WiFi on our three week trip around Japan. Getting the package at the airport was easy and the setup only took a few minutes, we were both immediately able to connect with no issues. The battery always lasted all day and we charged at night. Be aware that it does take quite a long time to charge. We never lost the connection and were very satisfied with this product. It was also way more affordable to use than each getting an eSIM (there were two of us).

Worked perfectly and ensured smooth travels through Japan!

Great way to stay connected our whole visit to Japan

We rented the pocket WiFi for our 10-day trip to Japan, and it worked flawlessly for our three devices. The rental price was quite reasonable, with convenient pick-up at Narita and drop-off at Haneda. Highly recommend!