Avis

Excellent service and coverage.
Customer service was very helpful and quick to respond.
Data is unlimited with no 'throttling' after using certain amount of data like other providers.
Will choose them again next time I travel to Japan.

Excellent!! Perfect service all over Tokyo

This is my 3rd time availing this. They deliver the wifi to the hotel, the wifi is fast and the battery lasts a whole day, the process of returning it is very quick, you just drop it off on any postbox. The convenience and reliability is too hard to beat.

Very good service. I suggest to advise/ indicate the location of mailbox in the airport to return the device.

Easy to pick up, use, and return! A

Simple ordering, delivered to hotel as requested, easy set up and coverage during our trip was fantastic. Dropped in post box at airport for departure. Easy!

Very convenient and easy to deal with. Got the device from the airport, the connection was stable, the return of device was simple as well. Reasonable price, highly recommended.

My husband and I spent 3 weeks in Japan recently and picked up a pocket wifi from Japan Wireless in the Haneda Airport when we landed. The wifi worked beautifully and the charge lasted the whole day with the exception of one or two times when we had to plug it into the portable battery. We were both able to access wifi the whole trip. The price was really reasonable compared to us using our ATT daily international plan. We would absolutely use their service again when we return to Japan!

Perfect,no problem,I advice it

This device was invaluable during our trip to Japan. We can't get esims to work in our phones but connecting to this device was simple and took less than a minute. Returning the device was simple. You just post it back from anywhere in Japan inside the prepaid envelope. So handy.Highly recommended.