Avis

I can highly recommend this service, which we required at short notice having arrived in Japan and discovering the wifi in our apartment was not as promised. I ordered online on a sunday and was able to pick the unit up within the our at Narita airport. The unit was very easy to setup and the addition of the portable power pack meant we could keep wifi services for the kids all the time whilst we travelled around. I also appreciated the simple return system. The company provides a pre-paid envelope and you put all of the kit into it and drop it into a post box.

I recently used this pocket WiFi during my trip and had a fantastic experience! I always had a stable internet connection, which made navigating, communicating, and streaming so much easier throughout my journey. One feature I really appreciated was how the unit allowed for easy switching between networks whenever the connection got a bit slow—it kept things running smoothly without any hassle.

The pick-up and return process was also incredibly easy and stress-free, which made the whole experience even better. Because of how reliable and user-friendly the service was, I’ll definitely be using them again for future travels. Highly recommended!

We traveled from on end of Japan to the other and end up in some very remote locations. My pocket WiFi never lost touch. It was easy to carry and even easier to obtain and return (via the hotel desk). It was the perfect companion on this trip and I highly recommend others use it as well.

It's excellent. I just have to ask a different wifi office to help me connect it to my iphone the first time because there's no Japan Wireless office within the vicinity of Haneda airport. I'm glad there were some helpful people there even if they belong to a different company.

We rented before in 2017, and we liked it a lot, so we rented again in May 2025. We also plan to rent it again this October. We will be in Japan from October 1st October 7. Highly recommended in place of SIM card. We can connect multiple devices to the Wifi pocket.

Purchased a data only SIM card. The card was delivered on time in the hotel in Japan and awaited me on arrival. Full coverage all places I went, flawless service. Good price, excellent value for the money, and worked wonders with navigation in major cities and sites I visited. Highly recommended, will buy again next trip to Japan.

We chose Japan wireless because of the price - we received unlimited data for 4 for under $5 use a day. Only once did we have a coverage issue (we had to extend service several times when our flight was delayed and on the 3rd or 4th extension, something wasn't inputted to keep the service on), and an email promptly resolved it. I would absolutely use this service again.

It was very good. Thank you☺️👌

The wifi unit worked very well and we always had connectivity no matter where we were. However, the extra battery pack did not function as expected, and did not even have enough power to charge the wifi unit more than 50%. The only other issue we had was the pickup location at the airport was very difficult to find as the directions were not clear.

Great Unlimited connection everywhere and long batterylife (we used it with 2 active devices all day long)! Only sometimes in the afternoon, when battery went down 20%, my brother's iPhone were disconnected and had some problem to connect again..