Avis

very nice service. reliable connection

Excellent service, product. Don't know what we would have done without it. Highly recommend if travelling throughout Japan.

Good product and Great customer service!

I did quite a bit of research on which company to go with and thought it was best to go with Japan Wireless and it definitely did not disappoint!!! There are many other pocket wifi providers but some claim unlimited and then end up throttling (read reviews) or going from 4G down to 3G. This did not happen with Japan Wireless so when they mean unlimited data, they meant it! Only dropped to 3G in a few areas that didn't have solid 4G coverage. We had 5 devices (allowed up to 10) going most of the day and night and rarely ever had any slow down or drops. On the off chance it dropped, simply had to power down the unit and turn it back on! If we ever return to Japan, will be 100% certain to go with Japan Wireless. Also so easy to pick up the wifi unit at the airport and even easier to return to any of the red postal boxes.

For a family of five on a 17 days trip to Japan, this was excellent value for money. We did face loss of internet connectivity quite often but it was a minor inconvenience. We did not ever get 5G, the speed was normally slow. Despite all that, it was a huge benefit to rent this device. Both pickup and return, was simple and easy.

This is a great product, excellent way to have service anywhere you go. The company makes it easy to rent, pick up and return. Excellent.

It works perfect all the time. Easy return…thank you!

This was easily the best purchase we made for our trip to Japan. We had fantastic service everywhere except Mt Fuji and the speeds were excellent.

Thanks for providing good service.

it worked great. Thank you!