Reviews

I used this service during my recent trip to Japan and it was great. I always had wifi available and never had any issues. I stayed in Tokyo for the majority of my trip but also visited Yokohama and Osaka and the service was great there too. The battery lasted the whole day every time so I only had to charge it at night when I was back at my hotel room. I definitely recommend this service and will use it again for future trips!

Seamless experience. Pick-up was easy once I got familiar with HND, instructions and connecting were straightforward, connection was stable, strong, and fast for the whole 10 days of use, and return was very convenient (any mailbox, we picked the ones in HND before security).

world great around Tokyo. Had some signal loss in some areas and slow down but good coverage in most areas for general look up for restaurants, research and navigation while on the go

Very convenient, same-day ordering and delivery, drop-off very straightforward

The pocket wifi is extremely convenient. Pick up and drop off right at the airport. It's also very reliable. I did not have any drop off my whole trip. Would definitely recommend.

Just arrived in Japan and activated our eSims. Both installed flawlessly and, once I turned on mobile data, they connected to the network with 5 bars and 5G service. Everything seems to be working perfect!

Worked perfectly for the entire time

Amazing service and very convenient. Would use on my next trip again. Thanks so much!

Relying solely on data with a North American phone is a bad idea. Believe me, during my first 3 pre-pandemic trips to Japan I did, and it was a big mistake. For this most recent trip, since I was going to be visiting many cities and hand't been in Japan for a while, I decided to rent pocket wifi, and I'm very glad I did. charging it was super easy, and it made my phone work like it was my home country. Returning it was easy, just placed everything in the pre-labeled envelope, and then stuffed it into a mailbox at the airport.

The company even emailed me to confirm everything was returned. Definitely using this again for my next trip, it's so much easier!

The service was excellent. The item was light weight and easy to carry around. I never lost connection as well.

Likewise, easy instructions to follow for pickup and return of the pocket wifi.