Reviews

Easy to install,reliable,reasonably priced,4th time happy 😊

We were in Japan for 5 active days and I not sure if we could survive without the mobile Wi-Fi rental device from Japan Wireless. It is a must to use trains and to be at the Tokyo Disneyland.

We enjoyed complete satisfaction with the unit we received and the service provided by Japan Wireless. Our unit’s wifi connection allowed for much faster download speeds when searching, as my slightly older iPhone was throttled somewhat on hotel networks and the regular cell service we had access to through our US provider.

Easy to order and pick up. Came with a portable charger which came in handy on long days out. Easy to return too at the airport mailbox.

I use Japanese wifi more than 3 years. Very good service

easy to use, worked well and gave enough data for my whole family to use. i had a little bit of a hard time finding the location to pick up at the airport, but eventually figured it out.

During our trip to Japan we used the Japan Wireless for the Internet connection. It was really good quality and came with a power bank that was very useful. I would recommend that service to everyone who wants to travel to Japan, you would be very happy with the Internet on the go.

I recently visited Japan for 3+weeks. My cell phone provider in the USA wanted a lot of money for an international plan. So, I chose to use the service offered by Japan Wireless. I picked up the kit in the Nirata Airport. This kit consisted of a wireless hub, an extra battery, charging cable, a case, and a postage paid return envelope. When I picked it up I was advised that I needed to return the unit when I was finished with it at any Japan Post box. Thes boxes are everywhere in Japan, there is one of them BEFORE you reach the security area in the Narita terminal 1 (there are none after the security check point). The system was very easy to use, both me and my wife were able to connect our phones and tablets to it. The wireless hub is small, about the size of a deck of cards, so I could carry it with me in my pocket or backpack when we were out exploring. I was able to use the wireless to navigate using my cell phone and the data from Japan wireless. Also was able to send/receive email, upload photos, etc. Everything worked seamlessly. For part of our time we were on a cruise ship. While we could not use this system when the ship was away from shore, it automatically reconnected when we were in range. Even in Okinawa after 2 days at sea!
I returned the system vis Japan Post from a hotel in Tokyo just before leaving for the airport. When I returned home a day later, I already had confirmation from Japan Wireless that my system was returned. No hassles, not worries, and at a good price!

Solid performance throughout the 2 weeks. Seemless pick up / drop off process.

Used their premium pocket wi-fi for our 3 week trip to Japan. Worked flawlessly for the entire trip for the whole group no matter where we went or what we were doing. I highly recommend.