Reviews

Reliable internet service . Excellent ,seamless process for delivery and return .

The dongle was delivered on time as requested, worked perfectly and we couldn't have done without it, the supply of a spare battery pack was very worthwhile, and I used it all the time. returning the dongle was clear and easily completed

The Wifi is very reliable not only on its speed and unlimited data but also for its battery. The battery can last almost 12hours with minimum of 2 connections. Such longevity of the wifi helps a lot for tourist and business travellers.

Fast and simple service. Thank you, it helped my travel in Japan

No complaints about The oroduct (pocket wifi), it worked very well.


Only small minus for informing the customer about the package deliver to the hotel. After receiving the tracking code everything went well.

We used the WiFi for our week in Tokyo, had no issues using multiple devices. Loved being able to pick up and drop off at our hotel!

Fast data. Must have if traveling in Japan and you do not speak the language. Pick up and return are easy.

Best Service as ever., Top & hassle free.,

This is the 2nd time I got our pocket wifi through Japan Wireless. We were very happy about it. It was delivered before we even check-in our hotel. I was informed by the hotel staff while I was checking in that a package arrived for me. I was expecting the delivery the next day, which was the 1st day of our rental for it. I guess they sent it a day before since we needed the pocket wifi early.


Returning it was very easy too. Next time I’d try adding the translator!

excellent service, on time delivery and customer support. easy product return. the pocket wi-fi worked very well as advertised