Reviews

Once we landed at Haneda Airport, we had to get the wifi for our entire family to use (Google Maps, Translate, etc). There were issues with activation at first but the rep finally gave us one that worked (4G). The wifi hub saved us a lot of money, otherwise, using our U.S. carrier international plan would have cost us 10x more. I highly recommend for any traveler to use Japan Wireless. My only request is if they can have 5G service one day, for my next trip to Japan.

Good service. Works very well.

It made the Japan so much better! You can use translate apps, google maps and so much more!

Easy to use, power bank very useful

For our trip in Japan we decided to rent a pocket WiFi so several phones could be connected. The device had very good coverage all over Japan, but the additional battery was needed to have WiFi the whole day. The additional battery needs a whole night charging, even the lights tell you it's full. A couple of days the additional battery did not last long. Contacting the company was easy and their response quick. The return service via the included envelope excellent.

Japan wireless is amazing. Ordered the unlimited plan. Booked pick up a little after our arrival in Japan. Walked up to the counter and picked it up. WiFi worked great everywhere!!! It comes with a self addressed stamped envelope so right before we jumped on the plane, we dropped the envelope off at the airport and were on our way. A must for foreign travelers!!! Highly recommended!!! Just do it! You won’t regret it! 1000%

Easy to use and effective

Pick up and drop off very easy. No problem with device.

Great customer service! They responded right away to questions I had via email. The SIM card worked wonderfully while I was in Japan and allowed me to access everything I needed. Would definitely use it again!

Had a hard time getting started with e sim but worked pretty well. We got 4 e sims and 1/4 had spotty coverage, otherwise very satisfied