Reviews

I have been using Japan wireless for several years - excellent service and equipment delivered to your door . Highly recommend for your next trip to Japan

Great deal, great customer service

The first time I booked a pocket Wi-Fi device from Japan Wireless was in 2018, and I was very satisfied with the service. This time, I can confirm the excellent performance of their devices. We stayed connected to Wi-Fi throughout our entire trip, in all the places we visited. Thank you very much.

Worked as advertised and was easy to receive and return. I would use this service again. Thank you.

Easily connected and hassle free. Highly recommended

Had no problems at all and lost my return envelope and when I emailed the response was so quick and helpful and they handled everything.

The Pocket Wi-Fi worked really well throughout our stay: just one click and you’re connected! The device is small and lightweight, and comes in a pouch with a plug, a cable and a portable battery (very handy during the day if the Wi-Fi is left on all day). You pick it up in the airport arrivals hall and simply return it by post in the pre-paid envelope provided. Even though free Wi-Fi is often available in cities, having the Pocket Wi-Fi with you every day offers peace of mind and security. I don’t regret that decision.

Extremely helpful item for my trip

I was concerned about how I would get and use internet while we were in aJapan for seven weeks when we found Japan Wireless. The service, the customer service and the price were fantastic. Delivery and return were so convenient! We are headed back to Japan soon and I will use Japan Wireless again.

Great customer service and excellent speed. Highly recommend to anyone who needs dependable service.