Reviews

Easy to pick up at airport and easy to follow instructions. The device came with a charge bank, but it lasted so long during the day (for 2 weeks) I only had fo charge it when I got home at night.

Easy to rent and use pocket wifi. Equipment was waiting for us at the hotel when we checked in and returning it as simple as dropping in a postal box.

Amazing service!
Very useful e easy to use!

Super easy to order and use. They include the return address already stamped, and delivered to our hotel room same day we order them. This saved us from having to get sim cards and we could easily get around and translate. Will use this service again for our next trip to Japan

I used it for 2.5 months, and the overall experience was very good, the signal was reliable. However, one area for improvement is the battery life. I brought it to Disneyland for a whole day, and when the battery ran low, the power bank charged it very slowly, leaving me without internet. The pick-up and drop-off process was easy, and I would use their service again when I return to Japan.

Perfect connection all over the country, long lasting battery. Power Bank was no needed

I have always used Japan Wireless since going there in 2018 and they are the best. We travel to Japan at least twice a year.

I’d say the pocket WiFi worked well at least 95% of the time while I was in Japan.

Process of renting, picking up, and dropping off the pocket wifi was extremely easy. This is the second third time I have used Japan Wireless and each time has been great. The pocket wireless unit's charge lasted the full day for the majority of my stay. The back up battery wasn't very good and couldn't charge the unit past 50%. However, I had my own battery which easily charged the unit when needed.

Painless order process, easy and smooth collection upon arrival. Extremely happy with service and a really practical and simple way to return equipment once our plan was finished. That is why we choose Japan Wireless for every trip to Japan. ありがとうございます！