Reviews

Second time visiting Japan and second time renting From JapanWireless.
Pickup and return are super simple and straightforward.
Equipment quality was good. Performance and battery were decent. Longer days were a bit more of a challenge esp, as the backup battery pack seemed to not always hold a full charge either, or possibly was the port that wasn’t fully functioning.

Overall highly recommended!

Worked wonderfully. Was waiting at our first accomodation and simple to mail back on departure.

Would definitely recommend!

A lifesaver as always! Especially since my phone is locked from creating eSims

I can only recommend. Travelling in group of 8 we rented 2 devices which was great idea because even when we split in 2 groups we still could keep in touch and communicate together wherever we went. Also everybody could connect to one device very easily.
Device is small and very handy, fits perfectly even in a small purse. Battery lasted perfectly and as backup there was still powerbank provided. Considering the price and the effect I can only recommend. Next time I will use it again. Pick up at the airport and drop off in mailbox again in the airport was also very very convenient.

It's really perfect for travellers, especially with the unlimited data plan and the handy power bank included with the pocket router. It makes travel so worry-free! It would be even better if there were a dedicated online customer service for quicker assistance, instead of emailing the support team and waiting for a reply. While the wait wasn't too long, first-time visitors to Japan might appreciate instant support more. Overall, I genuinely recommend Japan Wireless, and I plan to use it again on every trip to Japan!

It was my first time travelling to Japan, and Japan Wireless kept me and my whole family smoothly connected throughout the 10-day trip without any issues. We all enjoyed it and had a wonderful, hassle-free experience.

The wifi device was very reliable for my trip to Japan. I'll definitely use this again when I return.

Reserving our Wi-Fi online is easy and smooth. And that’s says a lot because I’m not good at computers or any electronically devices.
My order is at my designated delivery location and ready for pick up upon my arrival. Devices are fast and easy to set up.
Never any problems while using it. We use the Wi-Fi 24-7. We leave In charging at night.
To return… I just put everything into the zipper pouch it came in, put it in the envelope provided and drop it into the red mailbox at the airport before going through Check Point.
Will always use Japan Wireless.

Worked exactly as I expected

Device worked really well. I would use it again.