Trusted by Travelers from all over the world
With all the instructions given, we had no problem with the pocket wifi. Worked out great.
It is fantastic to hear that our setup guides made everything smooth sailing for you! We put a lot of thought into keeping our instructions clear and easy to follow, so knowing you had a completely trouble-free experience is the best news we could ask for. Thank you for your wonderful feedback, and we look forward to keeping you connected on your next destination!
Worked great for me and my family. No problems connecting in all the cities we visited. No hassle receiving and returning the package.
Thank you so much for sharing your wonderful experience! We are thrilled to hear that our pocket Wi-Fi provided a seamless connection for you and your family across all the cities you visited. Keeping the pickup and return process completely hassle-free is a top priority for us, so we are glad it made your travel logistics easy. We truly appreciate your support and hope to welcome you and your family back on your next journey!
I bought e-sims for each of my family for travelling in Japan. They worked everywhere and were easy to set up. Would recommend.
Thank you for sharing your feedback. We are very glad to hear that our service provided a convenient and reliable connection for your family throughout your travels. Your recommendation means a lot to us. Thank you for choosing our service, and we wish you and your family all the best on your future journeys.
The pocket Wi-Fi from Japan Wireless was exactly what we needed for our family of 3 to stay connected with family "back home" and to stay on track with our travel plans. We will definitely use this option in the future!
Thank you so much for sharing your wonderful experience with us! We are delighted to hear that our service met your family's needs perfectly, keeping you connected and helping your travel plans run smoothly. Your support means a lot to us, and we look forward to serving you again on your future trips. Wishing you and your family all the best!
Japan Wireless have proven to provide excellent customer service.
Thank you so much for taking the time to share your feedback. We are very glad to hear that you had a positive experience with our team. Providing helpful support and ensuring our customers have a smooth journey is always our top priority. Thank you for choosing our service, and we wish you all the best on your future travels.
Great product with long battery life. Reception throughout Japan was excellent. I get coverage in Tokyo, Kyoto, Osaka, Nara and all the other places.
Pick up at the airport was easy and straight forward. Instructions on operation was easy to understand, even my 10 year was able to get it up and running.
Hardly used the external battery but it was a good idea just in case battery life was deleting.
Customer service via email was excellent .
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that our service provided reliable support throughout your travels and that you found everything convenient and easy to manage. Ensuring a smooth process and helpful customer care is always our goal. Thank you for choosing our service, and we wish you and your family all the best on your future journeys!☺️
Excellent service and optimal conection, with simplicity and efectiveness.
Thank you so much for the wonderful feedback! We are thrilled to hear that you found our service both simple and effective, and that you enjoyed an optimal connection throughout your time here. Providing reliable, hassle-free internet is our top priority. We truly appreciate your support and hope to welcome you back on your next journey!
Easy to use. Good condition.
Thank you so much for your great feedback! We are delighted to hear that the device was easy to use and arrived in good condition. Ensuring our equipment is well-maintained and user-friendly is always a top priority for us. We truly appreciate your support and look forward to serving you again on your future travels!
We rented a Japan Wireless pocket WiFi for our trip and it was one of the best travel decisions we made. The connection was super reliable everywhere we went, and it was a lifesaver since we kept getting lost and relied on Google Maps almost the entire time. It stayed fast, easy to use and never let us down. Definitely worth it if you want a stress-free trip!
Thank you so much for such an amazing review! We are delighted to hear that renting our pocket WiFi was one of your best travel decisions and that it served as a true lifesaver with Google Maps when you found yourselves lost. Providing a fast, reliable, and user-friendly connection to ensure a completely stress-free trip is exactly what we strive for. We truly appreciate your wonderful support and look forward to keeping you connected on your next adventure!
Excellent service. The puck worked great.
Thank you so much for your excellent feedback! We are delighted to hear that the puck worked great and provided you with a smooth experience. Our goal is to make staying connected as easy as possible, so it is wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again on your next trip!
