Reviews

It was with us throughout our 10-day trip, it wasn't heavy, and it came with a powerbank, so we didn't have any charging problems. Throughout the day, 3 phones and 1 tablet were constantly connected, and there was no drop in speed. We picked it up at Kansai Airport and sent it back by mail at Tokyo Narita Airport. Everything was very easy, super service, thank you.

Ordered the pocket WiFi and it was waiting for us when we arrived at our hotel. Instructions included and very easy to set up and go. The WiFi never failed and made life very easy for us, using for translation, maps, calls through apps etc etc. At the end of our holiday just popped everything into the envelope provided and dropped it into post box at the airport.
Amazing service and will be using again when I return in a few months.
Highly recommend Japan Wireless *****

I purchased the eSIM plan. It was very easy to set up the eSIM and the data worked reliably what I was in the country. Would definitely use again. Thanks for the good service.

The whole process easy from ordering online, picking up, user friendly & returning. Used for a family of 4 and never had problems. We commuted a lot by train, bullet train, subway& walking ( Tokyo, Mnt Fuji, Osaka, Kyoto) and never lost connection .
I highly recommend Japan wireless

Works well. Only complain is near the end of day battery drained is down to 15%. If I stay out late have to use the supplied external battery pack.

This is our 2nd time to use Japan Wireless. Very easy to use! This time, I requested to pick the pocket wifi at our hotel since we have a late arrival at Narita International Airport. 2 days before our arrival, my hotel informed me that they already have my package! Japan wireless is so convenient to use! They even provide a power bank! We will definitely use Japan Wireless for our next trip to Japan! ArigatoGozaimasu 🙏

Easy to setup, good for a family

The device was excellent throughout our trip in Japan.
I was extremely satisfied and pleased with the whole process from start to finish. I highly recommend Japan Wireless.

Excellent experience. Easy pickup and drop off. Overall great and fast WiFi service in Tokyo, Kyoto, Osaka

It was great to have Wifi so we could keep in touch with everyone in our party. Thanks for providing a very helpful service.