Reviews
Trusted by Travelers from all over the world
My first e-sim, a very clear process to add the sim to my phone and excellent coverage from beginning to end, for a good price. A happy customer who will be using them again, the next time I get to visit beautiful Japan
Works well. Never had a connection problem. Battery lasted all day even in remote areas. The power bank provided helped extend the Battery if needed. Very light. Great price. It's my go to anytime in Japan. I wish Europe provided something like this.
The speed is overall commendable and stable. The battery condition for the pocket wifi is good. The return process is easy and convenient.
So convenient!! This made out time in japan so mich more enjoyable
Super service. Pick up and return at haneda airport super easy and even in central and north Hokkaido area with few exceptions full operative
Had no issues with the connection. Very reliable.
Only issue is some low power chargers didn't charge the device
Excellent coverage, fast, and easy to install
Very easy to research and compare pricing and value. I decided to purchase two SIMs before leaving Australia for Japan, and I made an error in ordering the number of days I needed. I sent the team an email as soon as I spotted my mistake, and a full refund was approved before I had a chance to purchase the correct product. Brilliant response time and communication. The product itself was delivered to the airport hotel on my request; the hotel staff provided me the SIM package on check-in. The instructions provided with the sims made the process simple, and we were both connected in 10 minutes. We travelled to Hokkaido as well as the north of Honshu, and we had service the whole time, no problems, no lag. It made all of our translating experiences much easier by being connected, and tickets to tourist trips and trains could be accessed anytime.
We will use this product again through Japan Wireless.
Great service. Works exactly how you need. I got it working with some minor help from the tech team. Was extremely satisfied for my trip to Japan. Will absolutely use again in the future.
Easy when picking up the router and easy to drop it off. Liked the router and its ease of use.
