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Trusted by Travelers from all over the world
Easy delivery, easy return, excellent product
Ordered the pocket WiFi for delivery to our hotel upon landing. And it was waiting! Instructions very easy to read and return was easy. Thank you Japan Wireless👍
Works perfect. Long battery life, fast wifi. Decent charge time. Small and portable. Light weight. Never lost connection. Easy return.
I used 4G LTE eSIM. Setup was easy, and worked perfectly during my entire trip. I had data connection on train, subway, Mt Fuji and all of my destinations. Absolutely worth the price. I didnt need 5G. 4G was still plenty!!
Booked the WiFi pocket online and picked up at airport without any issues. WiFi worked seamlessly throughout out stay of almost a month, with good coverage wherever we went. Return was seamless as well, put the package in the return envelope and into the post box at the airport.
Received confirmation the next day that kit had been received.
Would highly recommend the package to anyone with multiple devices requiring connection.
Very good service and simple to use. You are connected 24h a day
I found out about Japan Wireless through Instagram and I'm really glad that I went ahead and purchased one of their plans during my vacation in Japan. Easy to install/initiate and great network coverage, even in underground train stations.
The whole process from order returning the mifi unit was clear, simple and efficient.
The unit worked so well we had no problem during our whole trip including our visits to Osaka and Kyoto.
I would highly recommend using this service.
I have used a Japan Wireless pack twice now - once alone and once with a travel partner.
This time, we travelled far and wide, across country, into the mountains, as well as the city.
Just as last time, pick-up was quick and efficient, the pocket wi-fi set-up was simple, it worked perfectly in all locations, and return was also simple. We just posted it back using the envelope provided through the postbox in Narita airport landside before leaving.
I would not hesitate to use your pocket wifi again when I visit your beautiful country.
You provide a fantastic service, and good value.
Thanks again for making our trip connected and trouble-free.
i have rented the the premium wifi 3 times without any problems. perhaps the directions for getting started could be clearer for a first timer. i even had the aparatus sent to me at a private address sometime after i had arrived in Japan without any snags. i suggest extendeing the rental rates chart option beyond a month because many people stay longer.
i will continue using your sytem the japan wireless because it suits my needs.