Reviews

We were very satisfied with the wifi rental. It was very easy to order, pick up and return. The only downside was that the rented power bank could not charge the wifi router. But it wasn't much of a problem as the router's battery easily lasted all day.

Great experience. No issues at all!

Instant, easy eSIM service !

Rented the Translator and wifi hotspot devices . I reserved them online about 3 weeks before arriving in Japan. When i arrived at the airport and went to the pickup counter, they had a package with all the requested equipment ready. The devices worked very well throughout Japan and Sapporo, and Niseko. I highly recommend this service. I dont think the translator device was necessary as it required internet and i could use Google Translate on my phone as well. The dropoff at the airport was just as easy at the red postal boxes. The company also supplies an envelope for the end part of the process. Overall an excellent service and price for the experience

Molto soddisfatto del wifi portatile. Sempre connesso sia io che mia moglie.

The units we got were older, so the charge was immediately spent. Even the power banks were always discharged. We always use Japan Wireless for the last few visits so please bring them up to standards!

The system worked perfectly for us, and saved us a bundle compared to using our phone company's international plan. It worked just about everywhere, and with the included battery, we never ran out of coverage. I only wish there had been an employee present at Haneda to give us the system. (It was weird - we were handed the product by someone who worked for a different company but had a key to this company's kiosk? Maybe? I don't speak Japanese...We landed at 10pm). It turned out not to matter - the product had clear instructions and worked flawlessly. If I did this again, I might seek out a company that has a human there when I arrive. But, in the end, no matter. It all worked.

I love renting my wifi from Japan Wireless. I usually send it to my hotel but since this time I wasnt sure where id be - i ended up picking up at the counter and it was so quick and easy! and the ladies were all so sweet.

I also like to travel all over and into the countryside and this always has a signal.

We found the process of booking and picking up our pocket WiFi very easy. The service was reliable, we had no issues with service at all travelling around Japan. The process of drop off was also very easy. Definitely recommend this company and will use again next time I'm in Japan.

The service had very good coverage and worked everywhere we went in Kyoto, Hiroshima and Tokyo. It was 2G service even though we paid for the enhanced plan so it was a little slow, but it was adequate. Perhaps in the future 5G service can be offered. Regardless, the entire family was able to have Internet connectivity everywhere we went and that was great. Battery life was decent—we only used the extra battery on the very long days when we were touring from early morning to late in the evening. The pickup at the airport and return via the mail was super easy. Overall, a very good value for the price and very convenient. Definitely recommend it.