Reviews

It's my 2nd time using this company and it was a breeze again. It was such a simple process and it never let us down travelling all over Japan. And when you're done you simply put it into the self addressed envelope and they email you to say they received it. The power bank provided was such an essential component too. Highly recommended and definitely will use them again.

Everything was ok, function ok

Wonderful service. Easy to order online, you can choose between delivery or pick up. Returning also very easy. Quick. Awesome Wi-fi.

Having the pocket wifi was a lifesaver when we needed to use our phones for directions. Pickup and drop off was easy. It was also cheaper than our Verizon international plan. We will definitely use it again.

Worked as expected, signal everywhere.

Excellent and fast wifi

Portable WiFi worked well, except the charger cord failed within a day with the first unit. I contacted JW by email and they promptly sent out a replacement unit within a few days. Rented for 21 days, so not a big issue since our house had Wifi. Overall, happy with Japan Wireless and would use them again.

Traveled from USA for a 2 week visit around Japan. 4 travelers shared 2 pocket Wifi with no problems. Recommend Japan Wireless for convenience and reliability.

We used this service on both our trips. Easy process and clear instructions to receive and send back.

All connected perfectly and no issue. Very reliable.