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The pickup process was fast and the instructions to return the wifi were very clear. It was nice to have wifi on vacation!

The gadget was delivered to me promptly & returning it was very simple & hassle free.
It was very helpful on my first trip to Japan.

The Japan Wireless Wifi device was awesome! Gave my phone internet connections wherever I went. Strong 4G signal. Will rent again!

I'm so glad I ordered this product for my stay in Japan. Very reliable and it worked very well. Lasted all day and came with a powercell incase it was running low. I would definitely get this again over a sim card. Very easy to return and extend if you need more days.

Worked well, no problems. Each pocket wifi served 2 devices.

It was great, we had internet everywhere while traveling. Spent our days in Tokyo, Kyoto, Osaka and Nara and we had connection everywhere.
It wasn't 5/5 since we did lose it in Tokyo a couple of times but not too often. Still would highly recommend.

Couldn’t have been happier with the WiFi service. It was a seamless pickup. Instructions were easy to read and follow. We were able to connect to WiFi everywhere we went. We didn’t have to use the backup battery that much, and the drop off was simple. Would definitely use the service when I’m in Japan again. ❤️

The wifi was really good.

About a simple as you can get to rent, pick up, use, and return. Functioned very well. I would use Japan Wireless again.

Product worked perfect! Just power it on and the product does the rest itself. It could not be more easy. Great range and speed.