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Straight forward pick up at Haneda. Set up was very easy. Quick reliable wifi throughout my visit . Power pack very useful. Dropped off at Haneda post box at end of visit.
Would highly recommend. I am not very tech savvy but this was very very easy to set up and use. Thank you Japan Wireless

This was the easiest transaction. The pickup at Narita airport was smooth. The directions were clear. We used this WiFi access every day for 14 days while in Japan. LOVED it…. Would highly recommend to anyone traveling to Japan!

The pocket wifi pick up process was pretty easy and the travel counter at Narita was easy enough to find for first timers. It also worked great and the speed was fast enough with many devices connected to it at the same time. My only complaint was the usb port to charge it was probably faulty as it charged fine sitting on a table at the hotel but when carried in the backpack and moving around, the wire came loose alot and it didn't charge. So we did have problems with it's battery life when we were out a whole day. Anyway, we were traveling around too much to have a replacement sent to us so it was fine.
The return process was super easy and we were notified it was received very fast. All in all, it was a good purchase and we would use Japan Wireless again in the future! Thanks!

We spent 10 days in Japan - Tokyo and Kyoto. There are no issues with the connection whatsoever. You can connect up to 10 devices. Pickup at the airport kiosk was simple. Easy device activation. To return, we put the device In a provided postage-paid envelope and dropped in the mailbox.

I was happy with the device thanks also to the power bank which also allows you to charge cell phones. Easy to use, collect and return. When I return to Japan I will get it again!

Worked perfectly for our three week trip.

È stato utilissimo e ha funzionato molto bene

I recommend using this WiFi for your trip to Japan. It is very important to have internet connection while you go around and this works perfectly

Best experience ever!! Soo easy to use and setup & amazing service/ speed. I would definitely recommend this to anyone travelling & looking for a good pocket wifi.

Worked exactly as expected and very easy to use. The extra usb packet was perfect to make sure we had 24hrs wifi every day.

Highly recommend.