备受全球游客信赖
I’ve been using the service for about 2 years now. As someone who lives alone and doesn’t, I can use this for all my needs at home (streaming, online meetings etc)and well as when travelling.
I’ve used a different company’s service in the past, but there were many places - especially where I live, where I couldn’t get a half decent signal and connectivity was poor. This service has been very reliable with this!
Also, when my pocket router was experiencing battery problems, a replacement was provided as well as paid shipping to return the faulty one.
The customer service has been wonderful and prompt.
Thank you so much for being a loyal customer for the past two years and for sharing your experience! We are glad to hear that our pocket Wi-Fi has been a reliable companion for your daily life at home—from streaming to meetings—as well as your travels. Knowing that we could provide a much stronger signal in your area compared to your previous provider is great to hear.
We also appreciate your feedback regarding our support team. Experiencing battery issues can be frustrating, but we always want to make sure any equipment problems are resolved quickly and without extra cost to you. Thank you for your continued trust in Japan Wireless, and we look forward to keeping you smoothly connected for many more years to come!☺️
We've used Japan Wireless twice and both times the service has been good. The internet was fast most of the time. The pocket wifi battery lasted long.
产品：Premium Wifi
Thank you so much for choosing Japan Wireless again! We are glad to hear that we have provided you with a good experience both times you used our service. It is great to know that the internet speed met your expectations most of the time and that the pocket Wi-Fi battery lasted long enough to support your travels. Providing consistent and reliable service is exactly what we aim for. Thank you for your continued trust and support, and we look forward to keeping you connected on your third visit to Japan!
I recived my poket WiFi no problem. The poket WiFi connected me very easy no complecation like eSIM. While using it, no problem. Returning was very easy. If I add a request, I wish a piece of paper for how to connect is a copy of copy (my guess). It was hard to read someone like me who needs a glass to ready. Please make small letters to be bigger. Thank you.
产品：Premium Wifi
Thank you for taking the time to share your review! We are glad to hear that everything from pickup to return went smoothly, and that you found our pocket Wi-Fi easy to connect and reliable throughout your trip. It is great to know that our service provided a hassle-free alternative to eSIMs for you.
We also really appreciate your constructive feedback regarding the instruction sheet. We apologize that the text was too small and difficult to read. Your comfort is very important to us, and we will definitely review our printed guides to make sure the font size is larger and the print quality is sharp and clear for all of our guests.
Thank you again for your valuable suggestions, and we hope to welcome you back on your next trip to Japan with an even better experience!
Must have for Travel in Japan. Easy to Rent and Return. Easy to use. Great coverage and great price. Don't Tour Japan with out it!!!
产品：Premium Wifi
Thank you so much for the fantastic review and the high recommendation! We are happy to hear that our pocket Wi-Fi was an essential part of your trip to Japan. It is great to know that you found it easy to rent, return, and use, and that our coverage and pricing met your expectations. Your strong recommendation to other travelers means a lot to us. We look forward to keeping you connected on your next tour of Japan!
Awesome service from Japan Wireless, prices are very reasonable, Wifi unit comes waiting at the airport of arrival, or delivered to your hotel. No issues with connecting and works great! Ease of return with envelope to drop off at any mailbox or at the airport. Highly recommended!
产品：Premium Wifi
Thank you so much for the awesome review! We are glad to hear that you found our prices reasonable and enjoyed the convenience of our pickup options at the airport or your hotel. It is great to know that the connection worked perfectly for you throughout your trip and that the return process using our pre-addressed envelope was smooth and easy. Your high recommendation means a lot to our team, and we look forward to keeping you connected on your next visit to Japan!🥰
Totalement satisfaite des services de Japan Wireless, tout a fonctionné sans aucuns problèmes pendant 42 jours.
Tout était prêt à l'arrivée à l'aéroport, les explications parfaites pour mode d'emploi et retour à faire.
Je recommande vivement Japan Wireless
Merci beaucoup pour votre excellent avis ! Nous sommes très heureux de savoir que tout a fonctionné parfaitement tout au long de votre séjour de 42 jours au Japon. C'est un plaisir d'apprendre que votre pocket Wi-Fi était prêt à l'aéroport dès votre arrivée et que nos explications pour l'utilisation et le retour vous ont donné entière satisfaction.
Nous vous remercions chaleureusement pour votre recommandation et espérons avoir le plaisir de vous accompagner à nouveau lors de votre prochain voyage !
Thank you so much for the wonderful review! We are glad to hear that our service provided great value for your money and worked flawlessly throughout your vacation. Keeping our travelers smoothly connected without any issues is exactly what we aim for. We truly appreciate you choosing Japan Wireless, and we look forward to keeping you connected on your next trip here!
Great battery life, lasted most of the day without having to recharge, from early morning to the evening. Comes with an extra battery/power bank in case it dies. The pocket WiFi was easy to use and provided reliable network coverage. Very easy to order and pickup at the airport. Included easy to understand instructions in English. Very simple return process.
产品：Premium Wifi
Thank you so much for the fantastic review! We are glad to hear that the battery life held up well from morning to night and that the backup power bank gave you peace of mind. It is great to know that you found the network coverage reliable, the English instructions clear, and the entire pickup and return process straightforward. Providing a seamless and hassle-free experience is exactly our goal. Thank you for choosing Japan Wireless, and we look forward to keeping you connected on your next trip!☺️
This is our 4th time using Japan Wireless and we couldn't have been happier. Always a smooth and no hassle way to utilize wifi in Japan.
产品：Premium Wifi
Thank you so much for being a loyal customer and choosing Japan Wireless for the 4th time! We are glad to hear that we could deliver another smooth and hassle-free experience for your trip. Your continued trust and support mean the world to our team, and we always aim to keep our standards high for your returns. We look forward to welcoming you back and keeping you seamlessly connected on your next visit to Japan!😊
Easy pick up and return. Fast/Strong wifi. Highly recommend.
产品：Premium Wifi
Thank you so much for the great review! We are glad to hear that you found the pickup and return process easy, and that our Wi-Fi provided a fast and strong connection throughout your trip. Your high recommendation means a lot to us. Thank you for choosing Japan Wireless, and we look forward to keeping you connected on your next visit to Japan!
