Reviews

The Japan Wireless mobile Wifi was easy to use. People are constantly between this or an e-sim card. My buddy had the e-sim, while I had this pocket wifi. Honestly you can't go wrong, either is fine. I had a small bag with me everywhere I went, so I didn't even notice my pocket wifi in there. I would use it again on another trip to Japan. The device is small and lightweight. Pickup and returning were a breeze.

I rented a pocket wifi from Japan wireless for a two-week trip around Japan. They really made it easy, from delivering the pocket wifi, charger, cables, and case to my hotel, to including a return, postage paid envelope for return. And their web-site showed me exactly where the mail boxes at the airport are located, with a reminder to mail it before going through security. Only once did I not have wifi service for a very short time while travelling on the bullet train. I would use them again.

Ordered the pocket wifi through Japan Wireless online quite last minute, but received the unit earlier then expected. Unit came with power bank and both the unit and power bank more then allowed me to use it for entire day. Speeds were good and fine for use between 4 people and had no issues with it. This is my 2nd time using Japan wireless and will be using them the next time I am in Japan.

Coverage and signal strength are good

Glad I reserved from JW since our flight was delayed and our pick up at JALABC was the only portable WiFi place open. Set up was easy and 5 people were able to use it. Return was also a simple process. Would definitely use again.

This is a great option when you want to stay connected and be dependent of a public wifi with the challenges that this represents: not always working and not secure. It fits in a purse and is very light.

We decided to rent this little thing because my husband needed to keep up with work and we didn’t know if an e-SIM would be enough. This was great, it allowed both of us to be connected everywhere, we had good speeds and never experienced any throttle. Worked like a charm and I would totally use it again. 100% recommended.

Every time I go to Japan I use your service. Super easy and efficient to pick up and return, and no issues with the pocket Wi-Fi ever. I also found it to be an affordable solution to help my family successfully navigate through Japan. Highly recommend

bought this for our recent trip to Osaka. buying process was easy and the service was good, no hiccups while we were there. highly recommended!

We’ve used Japan Wireless for a 3 weeks tour in Japan. Maps, translate and several socials were constantly on air. In the evening I uploaded my edited photo’s to several cloud services. Never do we had to recharge the mobile wifi before the end of the day. We both used the mobile wifi with iPhone and Android phones plus 2 iPads. Highly recommended!